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“Brought in my son today to replace my broken phone. They still have budget Samsung phones still available. I wanted to thank Fabian and Janette for making the phone buying process quick and smooth. They didn't keep me waiting. Time is important looking after a little one. A36 ain't too bad.”
“The best customer service ever! Marleny is super sweet and helpful. She went over and beyond for me. She was able to get me a cheaper plan w/great benefits! Thank you again Marleny❤️”
“Best service ever!!! the guys over at cellairis attended respectful and quick !!! 100% recommended if you need your phones fixed come by the Arden mall at there booth !!!! They’ll get you right !!!”
“⭐⭐⭐⭐⭐
This is by far one of the best businesses I’ve ever used for phone repair. I came in with what seemed like a completely hopeless situation, and to my surprise, they not only fixed the issue but were also able to transfer all of my information from my damaged phone to my new one. It truly felt like a miracle! The staff was knowledgeable, professional, and incredibly helpful throughout the entire process. I highly recommend Hot Tech Repair for any device repair needs—you won’t be disappointed.”
“I woke up this morning with my phone acting up, I stopped by another store however they weren't able to help me and I found this location. They were a great help for getting my phone back on track, highly recommended!”
“Fabian is the best specialist! He provided high quality customer service to me and my family. Answer all questions and explain everything in a perfect way. Please, promote him! Thank you for your service.”
“Nelli was outstanding! I hate phone shopping and all the corporate sales plan games and switching promotions and general FOMO trickery by phone companies but theyre a necessary evil. Nelli took the time to explain my current plan which had an issue, and he got it worked out with the home office, took the time to break down all of my options since I really wanted to see what was available since we had multiple lines and devices. I had to be clear on it and take notes because I had to explain it to multiple people on our account. Thanks to Nelli for being a professional. I had gone to two other stores and just didn't want to give them my business because of the way they carried themselves and interacted. Everyone at this location was cordial and professional and head and shoulders above other stores in town i went to previously.”
“The staff at this location is what makes it a 5-star review. Many thanks to K. We stopped by during the week and the store was empty. As soon as we walked in, K greeted us and allowed us to let him know why we were there. He did not try to upsell or anything but instead gave us his honest opinion about selecting the best option to save money. He was very genuine. We came in for a usual upgrade but went another route based on K's recommendation. Even though we had to get new phone numbers, the price for the new plan, phone and accessories was VERY affordable. Like i said, he did not try to upsell or push me to pay more than I needed to based on what I was seeking for my family members. He was super friendly and customer service oriented. He was respectable, personable AND honest. He even gave me a heads up about the 1st bill appearing more than what was agreed upon and advised me to just come into the store to get the first billing corrected. And I did just that. I actually waited to write this review to see if everything would go as planned as K had advised.
I came in a few days before the actual payment was due. K wasn't isnt the shop at the time. I believe the other staff member was named Sam (wears glasses, and has semi long hair, well put together as well). Sam was great too! He basically left off where K did for my family and me. I told him what K had advised me the month before and he knew exactly what to do. It was seamless! After Sam fixed whatever needed to be fixed in the system, he directed me to just go home and make the payment online to save an extra $5 if I were to make the payment in store. Like K, Sam went above and beyond!
If you're able to be helped my K or Sam then you're lucky. But based on both individual's performances, I'm sure all the staff that do work there are just as exceptional. Great experience at the W. El Camino Metro PCS location overall.”
9:30AM - 6:30PM
5365 Elkhorn Blvd, Sacramento
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“The guy at the desk was really kind and gave me a big discount and fixed my phone fast! Definitely recommend this place to anyone who needs a quick and affordable repair shop”
“JENNIFER PERSONALITY WAS AMAZING ! If i could give her a higher review i would thank you jennifer for being so patient ! SHE IS HERE MONDAY THROUGH FRIDAY 10-7pm come check her out ! SHE IS OUTSTANDING !”
“Came from Denver Colorado and my Husband’s phone was not working. Beverly got us in and out with a new phone and transferred everything to the new phone in a fast and timely manner so we could be back on track with our family plans. Thanks for the fast service we thought it was going to take hours.”
“Great cusromer service from Courtney!!! I locked myself out of my phone and she got me back in. She was very professional and took the time to do the research to find the resolution to my problem.”
“If you go to AT&T, please ask for Justin. He knows what he is doing. He will get you in and out as quickly as possible. He knows his stuff he is the man to go to. He has all the answers.”
“This is the only Boost I've gone to for over a year now and i live over an hour away! When i pay my bill i do it online, but when i need a phone i come here. Kavon hooked it up again! ?”
“I swear to tell the truth, the whole truth, nothing but the truth..
I’m not big fan of kiosk in mall , I always believe they are there just to make $$ , But I was wrong on that , I run to Mobile outfitters did good jobs on my phone , price was decent , better than the other store, good quality, and most of all he care about you coming back, ….
More power to these small business and to the you
Young man working there.”
“I went into this AT&T store today. I was assisted by Xazavier. He was welcoming, kind, and attentive. He is extremely customer service oriented and understanding of my issue. It was a very pleasant experience. As an elderly person I appreciated his kindness. I will return again with any phone issues. Xazavier is an amazing person.”
“When I got referred to this location, when best buy didn't have what I needed.I honestly thought it was a strip club lmao. But no, they just have an incredible selection of every possible phone accessory, you can think of. Very helpful staff and a pleasant atmosphere”
“Fast service ever! Able to fix my phone within 30 min due to have a crack both abd back. Can't believe not many people show up to this place. Very underated and y'all should check it out. Phone looks good as new and price is very reasonable. Customer service is great and keep their promise to make sure they have the parts need.”
“My family and I purchased iPhones and an Apple Watch. Randy helped us at this location and at the Arden Fair location. He was extremely helpful, professional, knowledgeable and patient with us. Him and the rest of the team provided great service to us and those around. I would definitely recommend Verizon!”
“I had a wonderful experience at AT&T thanks to an amazing employee named J. From the moment I walked in, J was welcoming, professional, and incredibly helpful. They guided me through upgrading my phone, explained all the options clearly, and made sure everything was set up perfectly before I left. J’s patience and attention to detail made the process so easy and stress-free. It’s rare to find that level of customer service these days—thank you, J and AT&T, for going above and beyond!”
“Thank you Joel. Very patient and kind. I appreciate your service and you got this man. We learn something new everyday. Especially PATIENCE. GREAT SERVICE. I WOULD RECOMMEND TO COME TO THIS STORE.”
“I went to Verizon today to try and get my mom’s TMobile line transferred to my Verizon plan and Valentina Villalpando helped us. She was INCREDIBLY helpful, supportive and informed all throughout the process. My mom was really stressed out about the whole process but Valentina helped make the entire process go seamless and smooth. We cannot thank her enough for her hard work today. Thank you Valentina!”
“Abdul and Hadi were the the greatest in helping me I'm 65 years old I have a hard time with technology the iPhone and I did not get along they help me with exchanges these two gentlemen are experts in dealing with people of my age that are ignorant to the technology and made it very gentle soft landing and good business thank you very much for the training you provided for them and the professionalism that they have thank you Catalina Suarez”
“The staff in the store is very helpful to pic the right plan for you, Johnny help me very much and very friendly, inform me each and every single step in the process and prepare device for me”
“Just stopped by the new Metro store on Madison - they hooked me up with an amazing deal and even threw in a free phone case. Super friendly service. Definitely going to be my go-to Metro store from now on.”
“Best boost mobile in town, Great customer service, I highly recommend this location specially when you are dealing with Ash, he will make your experience awesome with boost mobile.
Thank you Ash?”
“The man that is there everyday he is the nicest person I’ve came in contact with from cricket he looks a little intimidating but that’s the nicest customer service rep I have ever came across any questions I had he answered, he is very kind and patient thank you sir!!!! Make sure y’all go check that store out shoot I didn’t get a name.”
“I've been coming to digital wireless for the past 11 years. They have the best staff, great prices and are locally owned and operated. You can't go wrong with this company!”
“Annette was so helpful and straight forward. I feel like I received real service for the first time in many years with a wireless provider. I have been with Verizon for 15 years and working with Annette was a breath of fresh air. She deserves a raise!”
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“Jonathan! The store manager is AMAZING. Joshua and Ian(?) were there too and were hospitable, professional and kind. Jonathan really made sure I was happy&taken care of without any of the bad salesman energy you’re usually so used to in these settings. He set me up with my options so I could make the best choice to me. Thanks Jonathan!”