O'Reilly Auto Parts in Sacramento, California, is a highly regarded store located at 1317 Florin Road. Customers frequently praise the staff for their exceptional service and knowledge. Team members like Dillen and Dylan are noted for their professionalism and willingness to assist with car-related needs. They provide clear guidance on installations and are always ready to help customers find the right parts. The store also offers valuable services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing, ensuring customers have everything they need for their vehicle maintenance. Many reviews highlight the friendly atmosphere and the willingness of employees to go above and beyond. For instance, Noah is recognized for his help in replacing a dead battery, while Josh is commended for his patience and assistance during battery installation. Customers appreciate the helpful loaner tool program and the ability to order parts if they are not in stock. Overall, O'Reilly Auto Parts is seen as a reliable and supportive resource for anyone in need of automotive parts and services.
Customer service was on point! From the minutes walked in CS was attentive but not to the point of hovering. I had questions and was educated on which products would be best for my needs & was not pressured to purchase the most expensive item. I get up sales, but was not pressed. Would absolutely recommend to my friends
June 2025
Great service and friendly employees. The employee found what I was looking for after I was unsuccessful.
May 2025
Dillen is above and beyond. He was very supportive and professional. Business should be as this because he help me finding the items I needed and provide clear guidance how to install. He was passionate and knowledgeable about his job and very kind. Thanks Dellin we need similar people to run the business.
