SAFE Credit Union (Closed Saturdays beginning 5/25)

Banks, Credit Unions
Hours: SAFE Credit Union is a financial institution that has received mixed reviews from its customers. While some customers praise the helpful and friendly staff, including the branch manager and a customer service representative named Alena, others have expressed frustration with the credit union's customer service. Some customers have reported issues with the credit union, such as difficulties with lost or stolen cards, fraudulent charges, and the credit union's unwillingness to reverse charges. These customers feel that the credit union does not provide the level of care and assistance they expect. Additionally, the credit union's recent four-day service outage, including ATM access, has caused inconvenience for some members. On the positive side, SAFE Credit Union is known for its wide range of products and services, including being open on Saturdays, which is a unique feature compared to other banks and credit unions. The credit union has also been praised for its efforts to educate customers on the differences between state-chartered and federally-chartered credit unions. Overall, SAFE Credit Union seems to offer a mixed experience, with some customers highly satisfied with the service and others frustrated by the credit union's handling of certain issues. Customers should consider their individual needs and experiences when deciding whether SAFE Credit Union is the right financial institution for them.

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