The UPS Store #1018 in Sacramento provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The store is locally owned and operated, and staff are friendly, patient, and eager to assist customers. Many reviews highlight the exceptional customer service, especially noting Tarique’s helpful and cheerful attitude; customers appreciate his willingness to go above and beyond, such as helping with heavy packages and providing a positive experience. The staff make the process easy for sending gifts or packages, making customers feel welcomed and valued. Compared to other locations, this store is praised for its consistent kindness and professionalism, avoiding the runaround and rudeness reported elsewhere. Some feedback mentions the self-serve option, which can be confusing or less efficient during busy times, but overall, the staff’s friendly approach and helpful attitude make this store a preferred choice. Customers leave grateful for the helpful and welcoming environment.
Tarique very helpful very professional both beyond the mark and customer service thanks so much
March 2025
The staff here were VERY professional and very helpful. By far the BEST UPS Store I have been to and I have been to many all over the country! Thank you!
January 2025
Tarique has superior customer service ,always eager to assist, willingness to go above and beyond (if I have heavy packages he will assist and grab the door for me)with a smile on his face you can truly tell he enjoys his job and that’s what I love about coming to this location.
