The UPS Store in Sacramento is highly praised for its friendly and helpful staff who go above and beyond to assist customers. Visitors appreciate the expert packing, shipping, printing, and document finishing services, as well as the mailbox options for mail and packages. Notable staff members like Neha, Nicole, and German are recognized for their patience, kindness, and professionalism, making each visit a positive experience. Customers have expressed gratitude for the assistance with returns, shipments, and document handling, often mentioning the staff's understanding and willingness to help. The store is also appreciated for its convenient location at the corner of Gerber Rd and Power Inn Rd, next to Save Mart. Overall, the business is described as a reliable, well-run local establishment that values its customers and provides excellent service in a welcoming environment.
Their customer service is always the best. We have a store closer to us but we drive to this store because of their professionalism and great customer service.
March 2026
Neha & Natalie are pleasant, knowledgeable and efficient. We love doing business at this store.
February 2026
Friendly, professional, and efficient service! Nicole and a younger gentleman whose name I can’t recall often assist me with my Amazon returns. They’re some of the most polite staff I’ve come across. It’s a pleasure going into the UPS store even at times when they’re busier than usual!
