The Xfinity Store by Comcast located at 3890 Truxel Road Suite 300 in Sacramento, CA offers a wide range of Xfinity services, including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment at this location. The reviews highlight the store's amazing staff and great customer service. A manager named Anthony was praised for his handling of a customer's request, completing the process smoothly and answering all questions. The staff, including Romeo and Victor C., were also commended for their professionalism in dealing with an irate customer. The store features kiosk machines that make paying bills a breeze, accepting various forms of payment. One customer, after a frustrating online experience, was grateful for the helpful and knowledgeable assistance provided by Jacob. While the overall experience was positive, one customer expressed a desire for the store to offer better pricing for their internet service.
this review is for Anthony. I'd like to say his very professional straight to getting the issue resolved got my issue result and was able to recover my old phone number.That was disconnected thanks anthony appreciate your help brother
February 2026
Getting rid of AT&T WiFi at the house. Switching to Xfinity. Donovan is very professional and knowledgeable. Helped me get my new account. When I got home, issues with the coax cables. He was easily reachable and Donovan has a technician coming the next morning. Thank you.
December 2025
I have to cancel my service because in Thanksgiving 3 days prior and 2 days after Thanksgiving I had no internet connection so therefore I couldn't watch TV. Couldn't watch football. I have my whole family. It was very disappointing and on top of that they still charged me. That ain't right