The Best Western Salinas Monterey Hotel offers a mixed experience for guests. The facilities are generally very clean, but the hotel has an unpleasant odor throughout, likely due to the nearby activities. The breakfast provided is inconsistent, with undercooked sausage being a common complaint. However, the staff is praised for their friendliness and helpfulness, with the front desk and dining area team members receiving particular commendation. While the rooms are not exceptional, they are clean and functional, though some guests have noted issues with the bed and window screens. Overall, the hotel provides a decent stay, with the exceptional customer service from the staff being a highlight for many visitors.
Friendly staff very clean everything in room worked even all the USB ports
July 2026
I had a FANTASTIC experience during my last 3 night stay. We stayed in the suite and the balcony was amazing! Staff was so friendly, helpful and attentive. Entire hotel (rooms, pool, outside, breakfast area) was spotless and clean. I would absolutely stay here again! Perfect location and a perfect stay!
April 2026
Good room for an affordable price. The hotel is near the freeway but I felt like the sound insulation was good enough that it didn't disturb us at all in our sleep.
