The Best Western Salinas Monterey Hotel offers a mixed experience for guests. The facilities are generally very clean, but the hotel has an unpleasant odor throughout, likely due to the nearby activities. The breakfast provided is inconsistent, with undercooked sausage being a common complaint. However, the staff is praised for their friendliness and helpfulness, with the front desk and dining area team members receiving particular commendation. While the rooms are not exceptional, they are clean and functional, though some guests have noted issues with the bed and window screens. Overall, the hotel provides a decent stay, with the exceptional customer service from the staff being a highlight for many visitors.
