Macy's is a well-known department store with a long history, operating over 740 stores nationwide and online. The store offers a wide range of products, including top fashion brands like Ralph Lauren, Calvin Klein, Levi's, and designer accessories such as perfumes, sunglasses, and shoes. Many shoppers appreciate Macy's for its high-quality items and friendly, helpful staff, especially in departments like cosmetics and shoes. The shoe section is often noted for being clean and organized, making it easy to browse and find what they need. Customers frequently mention the great deals and sales, especially during holidays, although some find the prices a bit high. The Backstage section is a favorite for bargain hunters. Service experiences are generally positive, with staff being knowledgeable and attentive, providing support across different counters like Esteé Lauder and Mac. Returns are handled efficiently, and the store's cleanliness is appreciated, though some note exterior areas could be better maintained. Overall, Macy's is seen as a reliable place for shopping clothes, shoes, cosmetics, and gifts, with a reputation for quality and helpful customer service.
