Victra is a local Verizon Authorized Retailer in Salinas, CA that strives to create the best possible experience. The knowledgeable and dedicated store consultants offer a full range of wireless devices, including phones, tablets, wearable technology, and accessories. Reviews highlight that the Verizon team provides excellent service, with staff described as going beyond and above, super professional, very knowledgeable, patient, courteous, and an absolute pleasure to work with. Customers report receiving helpful assistance with phone exchanges, transfers, and introductions to new services like Verizon internet, which made them very happy. The mission is to connect technology to life in a trustworthy way.
The sales associate was very knowledgeable, friendly and solved all of our needs. Great customer service.
January 2026
waited over an hour. Men kept coming in, and worker rushed to them. We were in before them, but not helped like they were. Update: came back 2 days after and had a bit of a wait (40 mins) before anyone asked us what we were doing there- but Edwyn was very friendly and helped us much more than he needed to! :)
September 2025
Isabel was great on explaining everything on what I was buying and was really helpful.
