Metro by T-Mobile offers excellent customer service, with staff consistently described as kind, helpful, and professional. Customers appreciate the thorough assistance in switching phones and setting up great bundles at affordable prices. Many have been loyal for years, even traveling long distances for the friendly service. The establishment is noted for its welcoming atmosphere, and a sign spinner outside effectively attracts attention, making it an inviting place to visit. Overall, this location is highly regarded for its dedicated team and positive customer experiences.
The staff is very friendly and have great problem solving skills, but the company itself I don't know? It seems they never have any perks for the existing customers. Original service date was over a year ago, i was in need of an upgrade and got nothing for a trade in. Disappointed 4 sure..
August 2025
Great customer service, I don't remember the guys name but he worked his magic and I saved 10 bucks a month on my bill, yea I know it's not much but I'll take more money in my pocket any day 😉
July 2024
The customer service at this location is top tier. The manager, Jesse, is always so kind helpful and patient. I have never had a bad experience here. Today I came in and was helped by Asa, he was also very kind and helpful. Love the kindness of the staff at this location!!!
