Spectrum Store offers a wide range of services, including broadband Internet, mobile, and cable TV. Located at 5244 University Pkwy in San Bernardino, CA, it provides a convenient place to shop for Internet, upgrade services, pick up or return equipment, and pay bills. Customers have shared positive experiences, highlighting the helpfulness of the staff. Many reviews mention associates like Andrew, Ana, and Anthony, who went above and beyond to resolve issues and provide great service. One customer appreciated the assistance with a phone purchase, while another praised the professional support received during a visit. However, not all experiences were perfect. Some customers faced issues with Internet service that customer support could not resolve, indicating a need for improvement in that area. Overall, Spectrum Store is recognized for its friendly staff and good service, though there may be times when wait times can increase, especially during busy hours. It is recommended to visit early for quicker service.
When I go there they are always professional. They push their products of course and that's okay with me. When I tell them I am happy with who I have they stop .
June 2024
Internet isn't working and hasn't been working. Customer service can't resolve the issue. I have tried them multiple times. I would appreciate a solution.
March 2024
Damian was very nice, explain everything questions and professional definitely good service and good store ? thank you for your help and support ?
