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“Ron, the Postmaster of El Granada, is a breath of fresh air in the world of big government. Friendly and efficient. Small town charm at its finest. Everyone at the office is friendly and very helpful. Always a pleasure to stop by. Surprisingly busy for population of about 5500 people, of course there is no mail delivery so people do need to come to the post office for their mail.”
“The staff here are so kind and friendly ❤ and very patient...They were very helpful when I was trying to send my Selective Service letter. They were also extremely patient when I came to fill out my passport application: I was late and filled out both pages incorrectly...so grateful the staff took their time with me ❤? thank you ?
Also glad the office finally got an AC! No idea how the workers were surviving in summer months before that ?”
“The lobby, where postal boxes are located is closed now in the evening, from 19:30 until 8:00. That’s somehow inconvenient but it’s for safety since it’s too close Pacifica beach and some people spent the night inside, charged their phones, etc.”
“Going to Linda Mar Post Office and doing business at this particular location is always a pleasant occasion. The employees are helpful and very courteous and exemplary in giving that much fabled service with a smile. Thank you so much.”
“Penny was so helpful that I wish I can do more than just give a review on Google. She was able to guide me on which service and boxes to use for my specific situation (unique). Took about half hr on and off asking questions and she was very patient. Thank you and hope you have blessed one!”
“I’d like to leave a review for Chanda!
Every time I come in, she is always friendly, helpful, and professional. She always guide me on the best way to send my packages and makes the whole process much easier.
It’s honestly hard to find this level of customer service at USPS, and I wanted to recognize her for it. If you visit this location, you can expect helped by someone who truly cares about helping customers.”
“Our Asian mailman for Forest Hill is a super dude. He'a been doing this route for my parents for what seems like since dinosaurs roam.
They are getting up there, and can't always get downstairs to pick up the mail from the garage slot.
Just found out that this mailman, he climbs our stairs and rings the doorbell and hands them the packages saving them that trip.
Just a shout out. An old fashion style mailman. He's a keeper.
Will definitely keep him on our Christmas list.”
“My passport expired and was lost in my move from HI to SF. And I'm lazy and need my hand held. I made an appointment online for all the things- passport, picture, etc. When I arrived there was a bunch of people waiting in line for shipping packages. Once I got to the front, the super kind lady brought me through the side door to take my picture. She took a few snaps, asked me which one was best? I told her they all look the same. She went over my paperwork, had me make a few changes, additions, photocopied all the things (extra charge) and with the swipe of my debit card for $184.55, I was on my way. My passport arrived two weeks later. . . before my birth certificate. It was the most painless process ever and worth every penny. Here's the breakdown of pricing- USPS Passport Fee- $35 Photo Service- $15 Money Order- $130 Money Order Fee- $2.55 Copy Machine- $2”
“I appreciate the work of my local post office in montara California. Felix and Curtis are awesome, friendly and always helpful. They are and extension to the community.”
“Everyone was pleasant and helpful. I had to do my passport application. It wasn’t crowded, they took my picture, had to do it again because it was a little blurry. Whole thing took less than twenty minutes.”
“If you enjoy going to the post office you're insane. But this one isn't bad. I've been here several times and each time the employees may not be the kindest, but they're always efficient and helpful. I've seen them handle angry customers with calm and courtesy, and I've seen them be very helpful, e.g. provide information to save customers money on shipping.”
“My favorite post office and honestly often the highlight of the work days where I stop in. The folks working here are so friendly and they keep the line moving fast. ❤️Brisbane USPS, you encompass all the things I love about Brisbane.”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“Saturday morning with little wait.
Quality, friendly, and efficient postal service. The man working the front counter will answer your questions and even make sure you have everything else needed.”
“The staff at this USPS location are always super friendly and nice. Seriously like just genuinely kind. Only minus 1 star because the lines are always very long and the wait can be 20-30 mins sometimes.”
“Generally a very good post office that takes care of lines quickly (mostly because we gays are always on the go and know what we want) and there is a lot of self-service supplies available as opposed to some city post offices where almost everything is locked up or depleted.
My only complaint is the lack of empathy for older clientele who struggle with computers. My client wanted to renew his PO Box and pay for another 6 months and the lady at the counter just kept repeating "ITS PAID TIL SEPTEMBER! GO TO THE WEBSITE!" Well, that's only 2 months away and the rate is $108/6 mo. Why can't we pay for his extension now? And I said probably three times that he gets frustrated using their website. He has renewed this way dozens of times including a few months ago. She could've made our lives a lot easier by processing a basic renewal.”
“Your associate, Mike, is the best of all your agents. He is knowledgeable, professional , kind and courteous. He is always helpful and goes above and beyond attending to your mail & postage concerns and properly guides you all the way.”
“The Diamond Heights Post Office is fantastic with a chill vibe! It is super clean, organized, and has PO boxes, passport services, and all the usual postal stuff. The staff, especially Victoria, is amazingly professional and courteous. The post office has super cheap rates for international priority shipments. Who knew!”
“Usually I have awful slow experiences at the post office but this one was surprisingly great! Darcy was so pleasant and friendly and the line was short and moved fast for my quick return drop off and stamp purchase. Thanks Darcy!”
“Good USPS conveniently located in the flat part of Bernal Heights near the Mission. It's a small post office, but it has everything I needed. There was sometimes a long line during busy periods, but the staff work to get everyone through at a reasonable pace.”
“BEST LITTLE CORNER OF USPS in SSF. This Post Office is small and clean ans staffed with nice efficient counter staff. Those of us living in this area should lend our full support to make sure that we can keep this nice station open. It’s a luxury not having to drive far or to deal with unhappy staff for our postal need.
I was helped today by a young lady who so efficiently and quickly took care of my mail. Thank You ?? 5/21/2026”
“The two men there on a Saturday were awesome and super helpful ! We sent birthday packages to family and they helped us determine best/cheapest mailing boxes. Great experience”
“I've seen only Hispanic gentlemen works in this location. The.ways his communication seems too harsh sometimes, especially if you have language barrier or no knowledge about basic U.S. portal rules( I was both) It seems his patience is not long HOWEVER, more than his not long patience, He is knowledgeable, resourceful and he is definitely reliable.
**MAKE SURE organize your thoughts and questions before you ask something to him or he would be moody. Lol”
“I have been a customer here for at least 5 years. It is an excellent location, lots of street parking, very friendly staff and outstanding service. The lobby is always very clean and a very nice. I would not go anywhere else as they always take care of me.”
“I can't say enough good things about the United States Postal Service! They have been consistently reliable in delivering my mail and packages. Their staff is always friendly and helpful, and I appreciate the excellent customer service they provide. I have complete confidence in USPS to handle my important mail securely and promptly. Their commitment to service excellence makes them my go-to choice for all my mailing needs!”
“I remember growing up and having to drop off mail for my parents.
I'm happy to see this place is still alive and kicking. It looks like they've cut their hours significantly.
Overall, the place is clean and not too busy. When I came to get a receipt for a package, I was dropping off at the window. There was no one there, but as soon as I said, "Hello," someone came running. She was super helpful and nice. Parking is very hard here that's why people always tend to double park ?♀️”
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“Edna provides amazing customer service and truly goes above and beyond. She is professional, helpful, patient, and genuinely cares about helping people. You can tell she takes pride in her work and in making sure customers are taken care of.
Edna is a wonderful representative of the Post Office, and her leadership and dedication really stand out. Thank you, Edna, for the excellent service!”