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11AM - 6:45PM
1150 El Camino Real #214, San Bruno
Watches
“Bought a beautiful 3ct plus platinum engagement ring from S&L Gem. Andy has always been helpful and has always been professional. He is the go too there. I will be doing more business in the future like I have been the past 3 years. Thanks again Andy and S&L Gem. My wife is happy!”
“Absolutely amazing customer service and selection!
I took a watch in today to get resized. It’s a Breitling Navitimer with a notoriously difficult bracelet to adjust. I had taken it to a jeweler in San Francisco, Elite Fine Jewelry, who took 5 days to adjust my watch. And didn’t do it correctly. They said the half links could not be removed. Leaving me with a slightly too large watch.
I was in Burlingame and decided to see if Topper could assist. When I walked into the stor I was warming greeted, offered a beverage, and introduced to an associate (I’m terrible with names and can’t remember hers) who could assist me. We confirmed that I needed a half link removed which the associate said would not be a problem. 5-10 minutes later the watch was back on my wrist with the half link removed!
Topper earned a future customer in me when I’m ready to make my next purchase. If you’re in the market for a new watch, I can not recommend them enough!”
“Amazing store and people. Humberto found me my Rolex timepiece, and patiently dealt with me being picky about the dial; went out of the way to find one that I envisioned. Grade A+ on expertise and customer service! Highly recommend.”
“I can’t speak highly enough of Marie and the entire team at Kerns Burlingame. From the moment I walked in, I felt genuinely heard, valued, and welcomed.
I came in with a list of watches I thought I’d like, and Marie graciously listened — but what stood out most was how she guided me beyond that list. With her deep knowledge and intuition, she suggested a timepiece I hadn’t considered… and I ended up loving it. Her guidance helped me discover what truly fits me.
The experience was so meaningful that I ended up getting two timepieces in just two weeks — a testament to how much I enjoyed working with her.
Marie’s warmth, professionalism, and personal touch reminded me of the kind of high-level care I aim to give my own clients as a relationship manager. She’s not just an expert — she’s become a friend and an inspiration.
The rest of the Kerns Burlingame team is equally welcoming. They make you feel like part of the family every time you step in.
I always recommend Kerns to anyone looking for a trusted, thoughtful, and personal experience in their watch journey. This is exactly the kind of place you want to keep coming back to.”
10:30AM - 5:30PM
226 W Portal Ave, San Francisco
Watches
“Great experience here. I came in with a bunch of vintage rings. They were honest and quick in evaluating the material and cost to resize and even told me which rings couldn’t be resized because of various issues or design features. Took a week to resize two gold and one sterling silver ring, and they were thoroughly cleaned too! Really happy with their service.”
10AM - 5:30PM
2344 Mission St, San Francisco
Watches
“Latin Jewelers!
Without a doubt the best place to pamper yourself and your loved ones.
Plus, they have helped me reestablish my credit.
The attention of Nelly, Gisella and Miguel from the first day for almost two 2 years.
The only thing I can say is that every time I cross the door of this place it is like feeling like family.
Thank you guys for all your attention always.
With love:Mariana”
“I was greeted warmly, Within 3 to 4 minutes, Extremely knowledgeable person, Discussed openly the needs of my Swiss watch and the options related to cost, And the time to get it repaired, I left it for repair and received a phone call to let me know it was done, It was done earlier than expected. How could anyone not rate this service a 5”
“Wonderful customer service & transparency, Quincy was helping me with a GMT i was interested in and she took the time to explain all the details in depth including all the pros and any flaws, couldn't be happier with the customer service- Although we didn't do a deal this time i will certainly be keeping an eye on their collection.”
“[Note: cash only!] Peter Lee was great - pleasant, competent, and professional. Went to get the battery replaced and get a new watchband for my wife's treasured old watch. Peter was able to take care of this as soon as I came in. As it turned out, the old battery had started to leak, but he was able to clean it up (no extra charge). He replaced the watchband, putting the original clasp on the watchband (so the watch wouldn't lose the value). He even punched some extra holes in the watchband (my wife's wrist is very small) - no extra charge for that either. All done in about 20 minutes. Highly recommended!”
“The store is an icon in San Mateo. I've only bought a few things like a really nice quartz watch, but they've done all the maintenance on it and other watches I own. The staff is always very friendly and helpful, and the quality of the work they do is impeccable.”
“I had a fantastic experience at the Jewelry Diamond Expo! I wanted a special necklace for my daughter's 18th birthday, but I was worried about timing. Faizia was absolutely amazing—she went above and beyond to expedite the necklace order, ensuring it was ready just in time for the big day.”
“I love love love EAGLE Loan I have been going there for years best price ever. Phil and father and everybody is so nice.and all of the ladies and gentlemen that are there!”
10AM - 9PM
133M Serramonte Center, Daly City
Watches
“Brought two wristwatches to fix there. Very happy with the outcome. George fixed one problem while I was there and shipped another watch to their HQ for repair. Excellent service”
“Kind of wish they had some type of rewards program, but overall very consistent and welcoming environment every time I’ve had the opportunity to shop. I go to best collateral and they have a rewards program so I find it weird that others don’t utilize this method.
I often use my points to shop in house or even to pay off bills considering they offer debit cards. Neither here nor there, just a suggestion. Overall great place, high loans and great service.”
“Very very good respectful people and very great atmosphere with the employer that was very patient and humble. Gave me advice and worked out some of the pieces that I wanted to extend my bangle and did the financing for me which was super super awesome. I appreciate the help they gave overall and will do more business, next will be some earrings ?. Thank you for all the help and time.”
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“This is a great place to visit for anything watch and clock related you may have. Ark and Michael are consummate professionals with their work and provide their valuable services in a friendly and personable way. Highly recommend 'Timeworks Watch and Jewelry Repair' if you're looking to replace watch / clock batteries and/or making your next purchase for a watch and/or clock as they always have a nice selection of new and used watches and clocks. They have been in business since 1996 and are located inside Tanforan Mall in San Bruno, California on the 2nd floor across from the 'Hallmark store'.”