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“I run a small business from my home and I go to this post office branch weekly to do large mailings, send priority packages, etc. The staff there are ALWAYS so helpful, patient and pleasant.The customer service has always been excellent and professional and they treat each customer with respect and courtesy. I would go out of my way to go to this branch because of the staff alone!”
“Not only is this post office so convenient from the Delaware St one, it has the nicest staff working there and they’re hard working at best! Always busy whenever I visit there.”
“Everyone was pleasant and helpful. I had to do my passport application. It wasn’t crowded, they took my picture, had to do it again because it was a little blurry. Whole thing took less than twenty minutes.”
“Could you please explain why there’s currently only one staff member assisting customers at the post office? The line has grown to about 15 people, and it’s been this way for quite some time. Are there any plans to return to having two staff members at the counter to help with the demand?”
“Kudos to the employee who searched for my mail in the office and contacted the person who distributes mail to confirm they had it. My mail, which included my passport, had missing information, which is why it wasn't delivered for a month. She took the time to help me, and I truly appreciate her effort!”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
9:30AM - 5PM
2995 Woodside Rd Ste 200, Woodside
Post Offices
“I had a great experience at the Woodside Post Office. Monique and Daisy were both super friendly, kind, and helpful. I had a question about shipping a package to Germany, and they took the time to walk me through the process and make sure everything was set up correctly.
What I really appreciated is that they accepted the discounted shipping level I was using — I’ve been to other post offices where they give you a hard time about that, but here, it was no problem at all.
The whole visit was easy, smooth, and just plain pleasant. It’s not often you leave a post office in a good mood, but this one honestly made my day. Thank you, Monique and Daisy — you’re the best!”
“Alicia was Awesome to everyone. Do they know they have a homeless guy in front..?? (..wearing a ? tutu..talking to himself..)? I think he needs housing & help.. Hello Menlo??”
“It’s okay. I like the ones that have the self service station as it’s much easier and this one does not have one. Still able to do what you need but be prepared to wait and stand in line for a good period of time.”
“I have been a customer here for at least 5 years. It is an excellent location, lots of street parking, very friendly staff and outstanding service. The lobby is always very clean and a very nice. I would not go anywhere else as they always take care of me.”
“I've definitely had bad experiences at post offices: long lines, rude/impatient staff, random fees etc. This time was a lot different. I was trying to intercept a package before it was returned to sender for insufficient address(my fault). Raymundo was able to identify that the package was moved to a facility nearby to be sent back and he made a call for me. He found someone who was able to connect me with my package and was overall super helpful. Shoutout to my guy for the excellent work.”
9:30AM - 1:30PM 2:15 - 5PM
364 Woodside Plz, Redwood City
Post Offices
“Usually has 2 windows open and a mailbox inside.Another mailbox and a Express Mail box are located steps away on Woodside Rd.Office closes for lunch from 1:30pm to 2:15pm!”
10:30AM - 1PM 2 - 5PM
820 Stanton Rd, Burlingame
Post Offices
“I can't say enough good things about the United States Postal Service! They have been consistently reliable in delivering my mail and packages. Their staff is always friendly and helpful, and I appreciate the excellent customer service they provide. I have complete confidence in USPS to handle my important mail securely and promptly. Their commitment to service excellence makes them my go-to choice for all my mailing needs!”
“Some of the most nice and fast, kind postal employees ever. Thank you!!
Folks posting one star reviews do not have an idea of what bad service looks like.”
“Efficient, professional, patient, and respectful service every time -- I've never had any issues at this post office and would highly recommend this USPS location & the team!”
9AM - 1PM 2 - 5PM
855 Jefferson Ave, Redwood City
Post Offices
“Visited today, and the women behind the counter was very polite, efficient and helpful.
She was working alone, but quickly worked through the queue of customers, each with a happy greeting and pleasant demeanour.
Thanks!”
“A 5-star USPS!
This review is to express my deepest gratitude to Niana, Myat and the supervisor Leah for their exceptional assistance in recovering my package with the wrong address. Their dedication in helping me track down my shipment(which contains my passport) went above and beyond, as they not only worked diligently to locate the package but also escalated the issue when needed. Throughout this stressful situation, they provided reassuring support and remained incredibly professional. Thanks to their persistent efforts, I was able to successfully receive the package with my passport. Their outstanding customer service and genuine care made a potentially difficult situation much easier to handle. I truly appreciate their remarkable support and professionalism.”
“Got my passport application done in 10 minutes. There was no wait. Tessa was very nice and explained everything very clearly. She also watches the line, when there is a shortage of staff, she rings the bell to make sure customers are served promptly.”
“Came here to mail something across the country. The post office is tucked away in building 6 and you have to enter through a back entrance. Luckily I had asked another employee where to go and gave me a tip that it was in a building that looked like it wasn't open (haha). Once I was in the building, the signs were super helpful. The post office itself was small but it had everything you needed. The woman working there, Thu, was super helpful and even helped me figure out what box to use in order to save the most money. She even helped me with packaging too. Overall great service and I'm glad I am close to here for any mailing needs. Avoids the usual long lines for sure. FYI: there are no self kiosks so you will need to wait. However, it doesn't seem like a very busy office to begin with.”
“Fast service, courteous staff, clean store containing a self service kiosk proving a convenient alternative to the full service counter. I was in and out within two minutes, even though I was third in line.”
“This is one of two Post Offices in the area that I know of that has a Self-Service Kiosk AND where the lobby is open 24 hours - AMAZING ? LIFE SAVER! The other Post Office with 24-hour Kiosk access is in downtown Mountain View. SO GRATEFUL! I can never make it to the post office before they close - so I LOVE LOVE LOVE the 24-hr Self-Service Kiosk. You can buy postage, get Priority Mail packaging and mail it all on your own. We are so lucky to have this available to us and I hope they never decide to close the lobby. Thank you USPS. Big fan of this service!”
1 - 2PM 10AM - 12PM
1765 E Bayshore Rd suite f, East Palo Alto
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“I had the best possible experience applying for a passport at this location, and renewing my son’s passport. I was helped by Steven who was very patient, diligent, professional and friendly to me and my son. Thank you Steven and USPS San Carlos!”