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“They carry a large selection of Alden shoes, and I found the perfect shoes for my wedding with the help of their team. More importantly/impressively I had an issue with the shoes and they fixed it quickly and free of charge. Amazing customer service, they clearly care about their products and their customers. It's a pretty cool looking store too, browsing their selection was fun. Would recommend.”
“My sister needed a good pair of walking shoes! Giovanni was great helping her find the perfect pair of shoes. Also, we weren’t planning to buy inserts but truly what a difference it’s making for her walking with her previous shoes when she would have sore feet and knees on her daily walks. Giovanni was very patient with her. I’ll be back!! Thanks!’”
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“Ricardo is an absolute gem. I visited the store with my elderly friend who is slowly recovering from a fall. She has lots of foot issues and she is in pain. As such, she can come as a bit short. Ricardo was a saint. He very patiently helped her find the perfect shoes. Then he helped us get back to the car. So this is far and beyond the most amazing customer service I have had in a while. Ricardo, if you read this. Thanks again for everything.”