Craft City is a well-regarded liquor store with a strong reputation for excellent customer service and a wide selection of wine, liquor, beer, and more. Customers have consistently praised the store's family-run operations, with one reviewer describing it as "one of the best liquor stores in town." The store has demonstrated its commitment to customer satisfaction, quickly addressing any issues that arise. When a customer received damaged bottles, the store responded immediately and offered a refund or return option, earning high praise for its great customer service and support. Craft City has also gone above and beyond to help customers in emergency situations. One customer, who needed to quickly find a specific type of liquor for their wedding, was able to order 20 bottles online and have them delivered to Northern California within 48 hours, thanks to the store's responsive support team. Overall, Craft City has earned a reputation as a reliable and trustworthy establishment, providing a great selection of products and exceptional customer service to the local community.
Ordered 6-pack of Buffalo Trace. Took a little longer than expected but they responded to every email I sent. I received all 6-bottles intact today & would order from this establishment again. Thanks!
January 2024
I ordered a case of 24 bullets I’d lock & load bourbon. Six of the bottles were damaged. I emailed Craft City and they responded immediately. They offered refund or return options. The service was excellent and I highly recommend them. Great customer service and support. Well done and much appreciated.
December 2023
One of the best liquor stores in town with a good family run operations. They are a pillar of the neighborhood providing a great selection of wine, and liquor. I have found all my party supplies here.. they got scratchers too, ice cream, snacks and a large variety of beer, and seltzers
