Hertz Car Sales Kearny Mesa has received a mix of positive and constructive feedback from customers. Many customers praise the friendly and helpful staff, highlighting the exceptional customer service provided by managers and salespeople, particularly mentioning their prompt response to issues. One customer shared their experience of quickly getting tires replaced after purchase, showcasing the dealership’s commitment to customer satisfaction. Several reviews indicate that the dealership offers competitive pricing compared to competitors, making it an attractive option for car buyers. One customer noted significant savings compared to others like CarMax, reinforcing the value they found in their purchase. Customers also appreciated the ease of the buying process, even during challenging times like the COVID-19 pandemic. However, there are some areas for improvement. Some customers reported minor imperfections in the vehicles, such as scratches and dings, and suggested potential buyers thoroughly inspect the cars in daylight. Another concern raised was the dealership's policy of providing only one key with the car purchase, which some found disappointing and a questionable business practice. Overall, Hertz Car Sales Kearny Mesa is regarded as a solid option for purchasing pre-owned vehicles, with a dedicated team and fair prices, but customers are advised to do their due diligence regarding vehicle conditions and key policies.
Fully transparent with prices and buying process. Friendly and helpful team, with great car choices available. I fully recommend you give them a visit if you need good used car.
June 2026
Car buying is exciting but daunting at the same time. But this, this was an awesome, seamless experience! Steve was knowledgeable, professional and funny! Thank you to the whole Hertz team. We will definitely be buying more cars from there in the future.
June 2026
Luis helped us on our purchase, he was very patient and answered all our questions. He was very knowledgeable about their car selection.
