Kendra Scott is known for its friendly and helpful staff, creating a welcoming atmosphere for customers. Many reviews highlight the exceptional service provided by team members, who go above and beyond to assist with purchases and styling advice. One customer appreciated a staff member's dedication, as she arranged for a ring to be shipped directly to her home, showcasing the commitment to customer satisfaction. Others praised the neat and organized layout of the store, making it easy to browse. While past experiences indicated some snobbish behavior, recent visits revealed a completely new staff who were described as kind and genuinely welcoming. Overall, Kendra Scott is a place where shoppers can expect a positive experience, thanks to the high-quality employees and the beautiful product offerings.
Maryann was so helpful! Great store! Highly recommend!
June 2024
Ava was a delight! I had a ring delivered but it was still in their mailbox. It was a long walk away and I didn’t want to make her walk in her heels but she insisted it was ok. I was running late to the airport so she had it shipped to my house the next day!
September 2023
Very friendly service and the staff was very helpful. I definitely recommend this location. Everything is very neat and in place and the staff went above and beyond to help me at the color bar and also helping me decide different looks when layering necklaces. I will be back !
