Lululemon, founded in Vancouver BC in 1998, makes technical athletic apparel for yoga, running, dancing, and other pursuits. The stores have strong ties to their local communities. Customers report awesome and amazing experiences, noting that the staff is friendly, helpful, knowledgeable, kind, patient, confident, graceful, and efficient. The customer service is described as impeccable, with staff members going above and beyond their duty to assist. They act as super star personal consultants, helping with sizes, styles, colors, and fit. The staff works as a team to make the shopping experience very enjoyable. Services like hemming are offered and completed efficiently. While some note the price, customers emphasize the incredible quality, fit, function, and longevity of the apparel, stating the clothes are the best of all time. The brand and its people are consistently praised as great.
not awesome selection of items, and its lululemon so things are a bit pricy, but staff is very helpful
April 2025
Some people make your day better or just turn a bad incident to a good one. Molly is one of them. I appreciate how she understood the situation and helped me, which exceeded my expectations when it comes to customer service. I congratulate you to have her on your team!
May 2023
this place was awesome. went in yesterday seeking out shorts that i previously purchased, and the staff hooked me up. Some say $68 dollar shorts are unreasonable. fit,f unction, and longevity say otherwise. thanks la Jolla staff for another amazing experience at the lulu.