Macy's at Rogue Valley Mall offers a first class selection of top fashion brands, shoes, clothing, housewares, gifts, and furniture. The store is noted for being a dog friendly place to shop. It has a really good selection of dresses for all sorts of fancy events at reasonable enough prices. Customers report outstanding customer service experiences with friendly, patient, professional, and tremendously helpful employees. Staff are described as approachable, charismatic, and kind, making shoppers feel comfortable. Employees frequently go above and beyond to help customers find items and secure the maximum amount of savings with coupons. This genuine and helpful service spans various departments, including women's perfumes, wardrobe fitting, jackets, and makeup, where staff provide sweet and professional assistance.
Soheila helped us at checkout and was a pleasure to deal with. She has a fun, genuine personality and made sure we were well taken care of before we left. Really appreciate the great service and would be happy to have her help us again. Macy’s is lucky to have her!
May 2026
We love this Macy’s location because the staff is wonderful and they have an amazing selection. Shoutout to DELORES and SADE for the wonderful service! They are the nicest and sweetest ladies at Macy’s and they made our experience a lot more memorable. Highly recommend!
May 2026
Customer service is the best! Love the friendly staff
