“I had the most outstanding experience here. Shop is under new management and thriving! I want to spotlight Ali in this review. He was professional, helpful, patient, and accurate. 10/10 experience and I will do my best to use this location for any of my parcel needs!”
“I appreciated the extra time and help that Len gave me today as I was copying and sending documents. It was a stressfull task and he made it easier by being patient and helpful.”
“Chris & Joe are amazing, Super helpful and Knowledgeable when it comes to shipping. They offer a variety of shipping methods to fit your needs which are fast and efficient!! OB is very blessed to have OBBC!”
8:30AM - 6:30PM
5580 La Jolla Blvd, La Jolla
Mailbox Centers
“I have been using this UPS location for several years and maintain a mail box there. The staff is always courteous, remembers me by name, and often goes out of the way to help even when I arrive just as they are closing. They are the only store I know that conscientiously tries to recycle used boxes and plastic packaging materials. While they may have to charge for printing labels if you do not have a mailbox there (I think that’s true for all UPS stores), they don’t if you do. And, nowadays most Amazon returns don’t need a label, just the QR code from your phone. Try to remember that the mailing of Amazon packages by a UPS store is not very profitable. I was told that Amazon negotiated such an aggressive deal that each store makes at best a couple dollars per return and more typically much less.”
“Tanner was absolutely fantastic. I went in for a live scan fingerprints and I knew ahead of time that I do not have clear prints. Tanner took the time to get the best possible prints that he could. He was very kind and very patient with me. thank you, Tanner for taking so much time with me.”
9AM - 5:30PM
864 Grand Ave, San Diego
Mailbox Centers
“An unexpected turn in our vacation required dealing with lots of documents in a hurry. The staff here did a great job printing, faxing, and scanning. They were super friendly and helpful.”
“If you’ve ever tried returning something huge… like, say… AN ENTIRE DOOR… you already know the chaos that comes with it. ?
Well, picture this: my man and I show up to UPS with a full-blown door in hand (yes, for real ?), fully expecting confusion, frustration, maybe even a “good luck with that.” But instead, we were met with the absolute angel on earth that is CARLY.
From the moment we walked in, she didn’t flinch, didn’t judge, didn’t laugh (not out loud anyway ?). She jumped right in, determined to help us figure out the return—even when it became clear that the package was oversized and couldn’t ship through UPS. Most people would’ve politely dismissed us and sent us on our way… but not Carly.
✨ She went above and beyond:
– Sizing the door, re-checking policies, double-checking options
– Keeping us calm and encouraged through a ridiculous situation
– Brainstorming solutions like she was our personal shipping strategist
– And then—my favorite part—sending us off with a sweet handwritten note packed with alternative resources and options so we weren’t left stuck or stressed.
That note? It wasn’t just helpful—it was KIND. Thoughtful. Human. The kind of customer service you can’t teach, only embody.
Carly turned what could’ve been a frustrating disaster into a moment we will never stop talking about. Her professionalism, her patience, and her genuine kindness kept everything moving when it easily could’ve fallen apart.
UPS, if you see this: protect Carly at all costs. Promote her. Celebrate her. Clone her.
For everyone else: if you’re shipping anything—whether it’s a normal box or, apparently, a DOOR—go see Carly.
She is the reason customer service still has hope. ??
#UPS #CustomerServiceHero #CarlyIsTheBest #AboveAndBeyond”
“I had a great experience at this location. I came to this location to get my live scan to transfer my pharmacy license from another state. The store owner helped me get all the information I needed and printed off the form for me. He also walked me over to the nearest pharmacy to get more information. He went above and beyond!”
“I came here yesterday and one of the employees I forgot his name but he helped me with my Amazon return I'll come back here if I need to return something else again :)”
“The incredible staff at Store 6822! They were exceedingly patient and helpful, answering all of my questions and making absolutely sure my situation was handled. This was a stellar experience, and it's due to the staff at the store”
“Awesome shipping service! I had a complicated package being sent to Ireland and the gentleman at the front helped me every step of the way. He even called DHL to confirm I had the package labeled correctly and helped me find an elusive Irish zip code. I went into the office stressed and frazzled and I left happy with my little tracking number and a smile on my face!”
“Victor, respectfully helped us with a last minute material run and was able to diligently direct us in all areas of need. Platinum Movers Santa Barbara highly recommend Box brothers for any moving needs!!!”
8:30AM - 6PM
415 Laurel St, San Diego
Mailbox Centers
“Visited the other day to mail a small, simple package. There was a line/rush of people since it was Christmastime. The employee working, Carl, was very friendly and helpful and tried to help everyone as quickly as possible. I appreciate his efficiency and positive attitude. It was nice to interact with a kind person who took pride in his job and wanted to help customers, especially during Christmastime. He presented me and others with several options with different timelines, prices, and tracking options. This was definitely an easier and less stressful experience than the main post office. I'll mail my items here from now on. Thanks!”
8:30AM - 6:30PM
9921 Carmel Mountain Rd, San Diego
Mailbox Centers
“Kind, courteous staff kept everything running super efficiently. They have heart. This place will have you in and out of there in no time. Even if there's a line. Thank you ladies! You are amazing!”
“Ceasar was awesome! The prints were fantastic and they have so many options (postcards to banners to tents). It was easy to communicate and order- and conveniently placed in PB. Will be coming back for future printing needs.”
8:30AM - 6PM
2498 Roll Dr, San Diego
Mailbox Centers
“Excellent service, the staff is very friendly, they are always attentive to my packages and shipments. I have been here for more than a year and I have no complaints.”
“I just wanted to let you know how positively impressed I was by your team member David at The UPS Store on Adams Avenue yesterday afternoon. Their service was exceptional!
I know these things don’t always make it back to the right people, so I wanted to drop a quick note hoping you might pass along my appreciation. It made a real difference.
Thanks for setting such a high standard.”
“Went here after Bank of America did not have a notary available on that day. So fortunately Postal Annex was open and worked out a great deal on multiple tasks, including notary services. Service was next level. Recommend to check them out.”
“I can’t say enough good things about GoPostal! The owner truly went above and beyond for me. I had an urgent delivery that arrived over the weekend, and even though they were closed, the owner’s brother met me after hours just so I could pick it up in time for an important event. That level of care and dedication is rare these days. They’re professional, ethical, and genuinely put their customers first. Highly recommend GoPostal outstanding service and great people!”
8:30AM - 6:30PM
11120 E Ocean Air Dr Ste B- 101, San Diego
Mailbox Centers
“The staff are so helpful and friendly! I've taken small and large bulk packages to this location for personal and work, and packages are always delivered as promised. I've been to other UPS stores, but this location offers great service, making the experience less stressful and seamless. Shout out to the owner - very professional and always on it. Thanks!”
“Have only gone here a handful of times but they are always very nice despite usually only one person working. Always willing to help me with little projects or random things I might need”
“We’ve been going here for years and can’t say enough nice things about these folks. They’re always so helpful and accommodating, finding the most efficient/affordable way to ship. I also really appreciated their Ice Out signs and participation in the general strike last month!”
9:30AM - 5:30PM
4629 Cass St, San Diego
Mailbox Centers
“This place was awesome! The guy who owns it was super nice and helpful. He was lovely to talk to as he processed all my stuff. What I was shipping was very fragile, expensive, and being sent from the west coast to the east coast and it got there in absolutely perfect condition. It was packed amazingly well and honestly the prices were great there. Highly recommend this place and will be going back.”
“Mailed home several paintings from my wife's uncle. They had the right sized boxes and got us the best rate for shipping home.
Really nice guys, too.”
“I’ve been using the UPS app for all my shipping and package tracking, and it’s been great! The layout is clean and simple, and I love being able to see real-time updates and get delivery alerts right from my phone. Scheduling pickups and creating labels is super convenient, and the app saves all my addresses so I don’t have to re-enter them each time. It’s reliable, fast, and makes managing shipments so much easier. Highly recommend for anyone who ships or receives packages regularly! ??”
“Derrick helped me figure out the best design / print format for my first ever set of business cards, and was an exceptionally knowledgeable and kind person to interact with. Big fan!”
8:30AM - 6:30PM
16769 Bernardo Center Dr Ste 1, San Diego
Mailbox Centers
“I was at this location today to return some packages for Amazon. Zaid was very helpful and knew exactly what he was doing. He was courteous and very helpful. I would recommend this location to my friends amd family.”
“Mayra was so incredibly kind and patient with me. I was deploying soon and had to get my Christmas gifts sent out early before I went. So naturally I was super stressed, but she treated me kindly and was super helpful with me getting all my packages to the places they needed to go. Five stars, Mayra!”
“Incredible Live Scan experience! Fast, easy, and highly professional. DJ helped me out right away and was very thorough with the whole experience, asking me all the appropriate questions and making sure everything went through and was complete. Jad and Ryan were also very helpful and answered any questions I had and just made the experience easy and friendly. Highly recommend this establishment and I have always had a good experience with their mailing services as well. 10/10!”
“these guys were so helpful! I had so many returns to do and I was supposed to return them somewhere else. They guided me through changing the address and got me in and out of there super quick!”