Metro by T-Mobile offers a positive customer experience, according to the reviews. Customers praise the helpful and friendly staff, particularly Maritza and Esme, who provided excellent service by listening to their needs, making recommendations, and explaining things clearly. The store is described as having very good customer service, with one reviewer saying it is better than another nearby location. Overall, the Metro by T-Mobile store seems to be a reliable and customer-oriented provider of mobile services.
Awesome place, Iftekhar was already closing and stayed open a few minutes late to help me purchase a phone. Great attitude and very fast transaction definitely go here again and recommend this place.
May 2026
I bought a new phone and I noticed they had scheduled messages to rate themselves, (they were set at different minutes based on the automatic replies) Hard to trust a place when they do stuff like this, makes you wonder what else they do ?
March 2026
Max was the most helpful person ever. We had great customer service and very knowledgeable person on everything you ask him. I will continue giving them business. Thank you Max!!
