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“Oh my goodness! CPR San Diego... named accordingly, was able to give me a interim fix that apple store was going to charge me an arm and a leg for. The person working today, wish I had gotten his name, was amazing! He was able to revive my unresponsive phone in under an hour. He saved me so much time and money! 100% recommend this place and he mentioned he has an amazing boss! Love hearing that about small businesses. Kudos to this business owner, also for hiring such an amazing employee!”
“Demetrias is great! I appreciated the fast service. He connected a transfer line and quoted me on getting better cable package while also reviewing my monthly cell phone bill to lower my cost! 😻”
“Best customer service I highly recommend coming to get the best deals on an I phone , Apple Watch and, I pad. No line fast service shout to Robb he plugged me in now I’m set to enjoy life.”
“CPR did a great job troubleshooting my phone and fixed it! They were very professional with their business conduct and went above and beyond to expedite a part needed for my phone. Highly recommended.”
“Abi Akbarzad was the best I’ve experienced in any store. He helped us over many days (because of our time available) to get things straightened out & he made sure everything was done well to the very end. Abi expressed great knowledge & patience.
The Carmel Mtn store is always a pleasure to go in. Employees are quick to help!”
“AT&T Rosecrans, San Diego: Went for a trade in and Christopher was very helpful, knowledgeable, kind and all around just Amazing! He was the most patient in helping me transfer my data, and answering any questions that I had. Give this man a raise!”
“As local Guide, All of the employees at this location are the best especially#Aylin#and#Lizth# I had a hard time in Lemon Grove store but in this location everyone is doing professionally.”
“Great customer service, awesome promos applied to my account and they helped with a smile on their face the entire time. Friendly, helpful, accurate and welcoming, great customer service all around!”
“Richard is exceptionally knowledgeable and was a huge help in getting my new phone set up. Would definitely recommend this location and especially Richard. It was a complex situation and he took care of it with ease! And was super nice to my baby!!”
“I had an excellent experience with Cricket! Not only do they offer great discounts, but the service is top-notch. A special shoutout to Julieta who activated my new lines quickly and efficiently. She made the entire process smooth and stress-free. Highly recommend this store for anyone looking for great deals and excellent customer service!”
“⭐⭐⭐⭐⭐ Excellent Phone Purchase and Repair Experience
I’m a Local Guide, and I visit and review many businesses regularly. Based on my experience, this phone shop truly deserves a five-star rating.
First – Amazing Samsung Galaxy S23 Ultra Purchase
I had a great experience buying my Samsung Galaxy S23 Ultra from this shop. The phone was in excellent condition, exactly as described, clean, original, and working perfectly. Battery life, screen quality, camera, and performance are all outstanding. The price was very fair compared to other stores, and I felt confident that I was getting a genuine device with no hidden issues. The staff took their time to show me the phone, test everything, and make sure I was fully satisfied before purchasing.
Second – Honest and Truthful Technician (Haji)
What truly makes this shop stand out is Haji, the technician. He is a great guy with excellent customer service. HAJI was very honest, truthful, and professional. He explained everything clearly and did not try to sell me anything unnecessary. He told me exactly what I needed and what I didn’t need, which shows real integrity. It’s rare to find a technician like him who values honesty and customer trust over profit.
Third – On-Time and Efficient Service
The service was completed on time, exactly as promised. No delays, no excuses. Everything was done quickly and efficiently while maintaining high-quality work. I really appreciate businesses that respect customers’ time, and this shop definitely does.
As a Local Guide, I can confidently recommend this shop to anyone looking to buy a phone or get repairs done. Thanks to Kaynar’s honesty and excellent customer service, this place has earned my full trust. I will definitely return and recommend it to friends and family. ????”
“This store and their customer service is outstanding. Our rep Tony and the store manager Michael are down to Earth people. They've been really patient and understanding providing great service to our needs. Thank you guys! Highly recommended.”
“I had an amazing experience, Rafael was quick, smart, witty and professional. He gave me the quickest service for being a new member to AT&T. Rafael answered all my questions, doubts and created transparency for the service provided. I would highly recommend to go See Rafael. Thank you for your support”
“I was long overdue for an upgrade when I went in. I called ahead to make sure the phone I wanted was in stock. I was helped by Matthew who promptly greeted me. He thoughtfully answered my questions, explained my purchase options and the deals on accessories which I needed for my new phone. He also gave a few tips to help me transfer my data for after I left the store. After putting off getting a phone for so long, Matthew made it super easy. Plus the Padres game was on in the background.”
“You have an assistant manager named Saory working at your Mira Mesa location who I can't praise high enough. Professional, knowledgeable, and thorough to the point that I had to call attention to her. When it comes time to hand out raises, please see to it that her name tops the list. She’s earned it!”
“So I came to the Verizon store here off college with some technical issues going on with my new iPhone that I got from Verizon in Phoenix, Arizona and was super baffled by how professional and helpful the customer service was here in San Diego this dude named Kynan was the most helpful Representative I’ve ever dealt with PERIOD! I’m definitely recommending and referring my friends and family here to this specific store no doubt THANK YOU GUYS !”
“Alan was seriously amazing! From the moment I walked in, he made me feel welcomed and comfortable. He was super friendly, easy to talk to, and genuinely took the time to help me instead of making me feel like just another customer. The whole experience felt personal and stress free, he even cracked a couple jokes with me ! Great guy. If you go to AT&T, definitely ask for Alan 10/10 customer service!”
“We went to change our service to AT&T. Fernando assisted us and we were extremely happy with the overall experience. Fernando provided great customer service, answered all our questions in detail, and left us confident in our choice to switch plans to AT&T. 5 of 5 experience”
“Mark does a wonderful job has always been great with service, pricing and advice If I ever needed it. Also can be sometimes mobile, and will come to you on agreement.”
“Shamaya at AT&T was great! Helped immediately, knowledgeable about the products needed and even offered to install the products! (Which she did, 10 times better than I would). She is an asset to the AT&T team!”
9:30AM - 6:30PM
1070 University Ave J101, San Diego
Mobile Phones
“I have been shopping here since 2011. Daniel and Chris are great, always happy to help, have good quality refurbished Macs at great prices. I have had some Macs repaired as well and they do a great job as well as less expensive than taking it to apple. Also sometimes they will do repairs when Apple won't.”
“I got three new phone. I always get good customer service when I come here. My kids are going to school tomorrow and the great gentleman gave me three new phone just by paying the bill payment. How cool is that . I really love this place”
“My mom and I went in on Sunday morning and Eduardo was a huge help to us. He very easily answered my questions about my needs for international calls/texts, helped my mom understand her billing, and helped her reset her account.
Thank you for the help!”
“Ben, really helped my son and I out with a very laborious process with ESIM issues. He was able to get my device and service active. This guy is top-tier for customer service with knowledge of ATT and Apple systems. Definitely, will seek his expertise again.”
“I recently purchased the iPhone 14, and I must say, I'm thoroughly impressed from Mr Umer services which is store manager under new management . And the moment I unboxed my phone, the sleek design and premium feel were evident. The camera quality is outstanding, capturing vibrant and detailed photos in various lighting conditions. The A15 Bionic chip ensures smooth performance, whether I'm multitasking or playing graphics-intensive games.
The display is bright and clear, making everything from browsing the web to watching videos a pleasure. Battery life has also been a significant improvement over my previous phone, easily lasting a full day with moderate to heavy use. Additionally, the iOS ecosystem is intuitive and user-friendly, making the overall experience seamless.
Overall, the iPhone 14 is a top-notch smartphone that delivers on all fronts. If you're looking for a reliable and high-performing device, I highly recommend considering the iPhone 14. It's a worthwhile investment that enhances your daily mobile experience.”
“Absolutely great! 10/10 would recommend if you have any issues with your devices. My son’s gaming laptop was sitting for months because something was wrong with it, took it in on 12/18 and got it back fixed 12/20 ?? so fast and affordable pricing!”
“I had so many problems with customer service on the phone putting me on hold and doing a run around over and over just to find out they sent me a defective device. So I came into this store and they hooked me up nice and easy. Satisfaction guaranteed. Thank you staff and management for your help.”
“After fighting with T-Mobile about whether or not my address is able to utilize their 5G WiFi, I was able to obtain the 5G internet Gateway. It works beautifully, despite the fact that T-Mobile said it wouldn't. Don't always believe what they initially tell you.”
“After having hours of terrible experiences online with Verizon corporate, I went into the store for assistance. The ONLY reason I did not cancel my phone service and switch back to T-Mobile was because of their store employee, Kat, at this location. She is an absolute rockstar who went more than above and beyond in helping me- by contacting multiple sources and companies well beyond her required level of assistance. I am so impressed and moved by her genuine care for myself as a customer and can not recommend her enough to my friends who need help as well. Kat is an absolutely amazing representative who single handily prevented me from switching carriers and is the ONLY person at Verizon who was able to help with my problem”
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“Excellent service and outstanding workmanship! They replaced my cracked iPhone screen and repaired the shattered back glass perfectly. My phone looks brand new, and the repair was completed faster than I expected. Friendly staff, fair pricing, and top-quality results. Highly recommended! 👍📱”