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“Natia was very helpful and perfessional with my phone I brought it on and she fixed it within 40 minutes she's a jewel so please never let her go thank you Nathan for everything ?”
“Great experience, the store looks great, very organized. The gentleman working was very helpful, knowledgeable, and gave me some great advice. I definitely recommend this store!”
“Omar and Damian delivered exceptional service during my kids’ phone upgrade. They were incredibly patient, answered all of our questions, and made sure we understood every step of the process. It’s rare to find customer service like this these days. They made what could have been stressful feel easy and enjoyable. Thank you both for such a great experience! We owe you a Starbucks guys, NEXT TIME!!!
City Heights Store 3807 Fairmount Ave, Suite 100”
“Went to AT&T at Carmel Mountain Road and was helped by Nicholas Edwards. I was fortunate that there was no wait at all. I was able to be helped right away and the experience was amazing. I had recently gone somewhere else (Authorized Dealer) and all they wanted to do was sell me a phone. Well this sale rep looked into my data history and bill history and gave me the best option. The savings wasn’t huge but it was something ! So my overall experience was incredible. Thanks again Mr. Edwards !!!!”
“Demetrias provided outstanding customer service and helped me save a significant amount on my monthly plan. He is incredibly knowledgeable, and I will definitely return to him for any future service needs. He made the entire experience seamless; I highly recommend him to anyone looking for help with AT&T.”
“Zack Provided amazing customer services and was very polite. True meaning of excellent service I would recommend everybody to come here for any services regarding phone iPad even game consoles”
“I had an excellent experience with Cricket! Not only do they offer great discounts, but the service is top-notch. A special shoutout to Julieta who activated my new lines quickly and efficiently. She made the entire process smooth and stress-free. Highly recommend this store for anyone looking for great deals and excellent customer service!”
“Angel helped me out in store in a very professional way. We had to upgrade our internet before it got removed due to the upgrades that AT&T was having.
Tommy finalized everything and was very communicative with me in finalizing our internet/home deal.”
“I had an amazing experience at this AT&T store thanks to Arely. She has been the most helpful representative I’ve ever dealt with. She explained everything with patience, answered all my questions, and made sure I understood every detail of my plan. You can really tell she cares about customers. Every time I needed something, she followed up, stayed professional, and went above and beyond to help me. Arely is honestly the best if you ever go to this store, ask for her. She deserves all the recognition for her great service and the positive attitude she brings. Thank you, Arely, for making everything so easy and stress-free!”
“⭐⭐⭐⭐⭐ Excellent Phone Purchase and Repair Experience
I’m a Local Guide, and I visit and review many businesses regularly. Based on my experience, this phone shop truly deserves a five-star rating.
First – Amazing Samsung Galaxy S23 Ultra Purchase
I had a great experience buying my Samsung Galaxy S23 Ultra from this shop. The phone was in excellent condition, exactly as described, clean, original, and working perfectly. Battery life, screen quality, camera, and performance are all outstanding. The price was very fair compared to other stores, and I felt confident that I was getting a genuine device with no hidden issues. The staff took their time to show me the phone, test everything, and make sure I was fully satisfied before purchasing.
Second – Honest and Truthful Technician (Haji)
What truly makes this shop stand out is Haji, the technician. He is a great guy with excellent customer service. HAJI was very honest, truthful, and professional. He explained everything clearly and did not try to sell me anything unnecessary. He told me exactly what I needed and what I didn’t need, which shows real integrity. It’s rare to find a technician like him who values honesty and customer trust over profit.
Third – On-Time and Efficient Service
The service was completed on time, exactly as promised. No delays, no excuses. Everything was done quickly and efficiently while maintaining high-quality work. I really appreciate businesses that respect customers’ time, and this shop definitely does.
As a Local Guide, I can confidently recommend this shop to anyone looking to buy a phone or get repairs done. Thanks to Kaynar’s honesty and excellent customer service, this place has earned my full trust. I will definitely return and recommend it to friends and family. ????”
“I have to say from the time I walked in the door til the time I walked out the door my transaction was the smoothest I've ever had going to a cellphone company.
Tony was very professional, personable, & pleasant to work with. His Customer Service was top notch. I will be using Tony from now on for all my future business. Thanks Again, Tony”
“My daughter broke her phone so we were looking to replace it. Nico was so helpful! He was juggling multiple customers and still did an amazing job. He called around to find us a phone and rang us up. It was one of my quickest visits to a store.”
“To whomever it may concern I needed help with my phone so many problems I went to two other att stores and they were not able to get it done I came to Daniel's store and he was very professional exuded confidence, assured me he was able to get it done and sure enough he did top notch thank you soo much highly recommended.A total asset to AT&T very pleased 5 STARS ALL THE WAY!.”
“You have an assistant manager named Saory working at your Mira Mesa location who I can't praise high enough. Professional, knowledgeable, and thorough to the point that I had to call attention to her. When it comes time to hand out raises, please see to it that her name tops the list. She’s earned it!”
“I recently purchased the iPhone 14, and I must say, I'm thoroughly impressed from Mr Umer services which is store manager under new management . And the moment I unboxed my phone, the sleek design and premium feel were evident. The camera quality is outstanding, capturing vibrant and detailed photos in various lighting conditions. The A15 Bionic chip ensures smooth performance, whether I'm multitasking or playing graphics-intensive games.
The display is bright and clear, making everything from browsing the web to watching videos a pleasure. Battery life has also been a significant improvement over my previous phone, easily lasting a full day with moderate to heavy use. Additionally, the iOS ecosystem is intuitive and user-friendly, making the overall experience seamless.
Overall, the iPhone 14 is a top-notch smartphone that delivers on all fronts. If you're looking for a reliable and high-performing device, I highly recommend considering the iPhone 14. It's a worthwhile investment that enhances your daily mobile experience.”
“⭐⭐⭐⭐⭐
I can’t say enough good things about iTech iPhone & MacBook Repair. Their customer service is consistently excellent, and they stay in communication every step of the way, which I truly appreciate.
They recently repaired my MacBook, and once again, the experience was smooth, transparent, and stress-free. Prior to that, I’ve brought in a cell phone and another device, and I’ve always been extremely satisfied with the quality of their work.
Their prices are reasonable, turnaround time is great, and they genuinely care about their customers. This is my go-to repair shop, and I will definitely continue coming back. Highly recommend!”
“Mr. Sayed was very attentive and very helpful in ever way possible; by assisting me with my claim and ohone repair. Highly recommended. Best honest customer service I've experienced in years. Keep it up ??”
“First Time having such an amazing experience with AT&T... usually I would walk in and see a lot of people and immediately walk out.... Paulina welcomed me and never left me unattended thru my whole visit, That Kid was Awesome!.... I just wanted to pay my phone bill for the month and Left with and Upgraded iPhone 17 Pro Max, phone case, screen protector, a dual Phone and watch Charger.... awesome customer service and patience. Thanks Paulina.”
“My representative was super helpful getting me taken care of yesterday. Switching carriers, new phone and transferring contacts over. Really appreciate the help and service.”
“When the capability of the products and its proclaimed value is equal to the Amazing customer service experience,
It becomes a balanced purpose to walk in the door and proclaim the importance of a purchase.”
“Shamaya at AT&T was great! Helped immediately, knowledgeable about the products needed and even offered to install the products! (Which she did, 10 times better than I would). She is an asset to the AT&T team!”
“just walked out paying less than i wanted too.. ! she was very professional and very kind sweet young lady her name is Marbella :) thank you having such Great Customer service !”
“Been with them for 9 years now and the customer service keeps getting better. Just bought my wireless internet device for 50 dollars per month. Lot better than Cox as far as price and definitely a galaxy better as far as customer service.”
“Amazing customer service! Michelle is top notch sales rep! Not only does she know her devices but she knows what’s appropriate for my liking! I don’t mind spending a little more but getting the device I need!”
“Nice and friendly staff. They always make me aware of all possible promotions and take the time to answer all of my questions. Always come here to pay my bill because of the great customer service”
“Sarah was amazing to work with. She stayed patient, helpful, and on top of everything the entire time, even when the process took longer than expected. You can tell she really cares about her customers and doesn’t give up until things are handled. Super appreciative of her help and would definitely recommend working with her! The overall atmosphere and staff made what could’ve been a stressful phone situation feel easy and not a big deal at all.”
“JTI Wireless is fastest IPHONE repair in San Diego ny area as it was repaired in front of me in 20 min !! after 1 month i went back again for unlock iphone 4 and it happens in 24 hrs where other fox taking 7 days !!”
“I had a very good experience with metro. Brittany helped me move to T-Mobile and get a really good phone. Good customer service and they made the change really easy!”
“Great service and excellent quality for the charging pack I purchased. It was a pleasure to speak with the gentlemen that offered options based on my needs and is my favorite charging pack that I have ever owned. Thanks again for all your help with great service , products and pricing. I will recommend this location to friends and colleagues. Well done !!!!!!”
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“Do you want super fast, experienced and quality customer service? Visit SD Cell Phone. They can help with SIM cards, cell repairs and accessories. Sanjay speaks multiple languages and is super friendly.
We traveled an hour just to come here, and it was totally worth it.”