Metro by T-Mobile in Otay is noted for its friendly, helpful, and professional staff who provide excellent customer service. The team is commended for going the extra mile to help each customer, taking the time to solve problems, and offering a high level of care. Reviews highlight staff who are not solely focused on making money but on genuinely helping, providing good solutions, and ensuring customers walk out satisfied. The difference from other locations is emphasized, with specific praise for the sales team's efforts. Customers report being impressed and recommend this branch, stating they will recommend it to more people. The overall experience is one of receiving desperate help and professional service.
It is the metro store with the friendliest and most helpful staff ever and thank you Kevin for the help. Now I will be able to use my internet ?I recommend that you come to this branch
July 2023
Lluvia and Laila helped me, I always come with Daisy but I already realized who learned the best customer service because their manager Lluvia gave me the same treatment. If you have a subway, look for Daisy and Lluvia and if you don't have one, change.
June 2023
people are very professional in their workThey were able to give me a good solution to my problem.of communication I recommend them ah 100% I will recommend ah more people ah that store in Otaythanks for service
