The Michael Kors UTC SAN DIEGO location in San Diego, CA offers an exceptional shopping experience for both women and men. The store features the latest designer looks, including statement handbags, stylish watches, and ready-to-wear fashion apparel and accessories. The knowledgeable and friendly sales team, such as Solange and Daniel, provide excellent customer service, guiding customers through the selection and ensuring a positive shopping experience, even close to closing time. Customers praise the store's cleanliness, organized displays, and the availability of both familiar favorites and new, on-trend items. The sales team is described as professional, helpful, and not overly pushy, making the shopping experience enjoyable. The store's selection of Michael Kors products, including handbags, shoes, and accessories, are noted for their quality and timelessness, with some customers having owned items for years that still look great. While the overall experience is positive, one customer did encounter an issue with being overcharged for a dress, which was promptly corrected, though the incident was described as unprofessional. Nevertheless, the majority of reviews highlight the exceptional customer service, diverse product selection, and the store's ability to cater to a range of personal styles and preferences.
The best customer service and amazing energy! Daniel and Nina went above and beyond to help me find the bag I wanted. They are the type of people that really bring a brand to life. They make you feel cared for and valued as an individual.
September 2023
Is a small store not enough merchandise to choose from. The lady was very attentive and polite.
August 2023
We came here out of town on some vacation. The staff here is great very helpful.
