Michaels is a craft store offering an extensive selection for all creative projects, including art supplies, fabric, yarn, floral materials, and party supplies. Customers can find everything to create anything, from balloons and decorations to gift packaging and seasonal decor. The store features a great variety of craft items that are often in stock, and the layout allows for easy navigation and quick shopping. While some customers have noted the prices can be a bit high, sales and coupons help make shopping more affordable. Seniors and military personnel receive a 10% discount. However, there have been some concerns about staffing levels, as some visitors have experienced long wait times at the cash register and limited availability of certain items, particularly during busy seasons like graduation. Despite these issues, many appreciate the self-checkout option for convenience. Positive customer service experiences with staff members like Addison stand out, highlighting the store's commitment to assisting shoppers. Overall, Michaels in San Diego is a popular destination for craft enthusiasts looking for supplies and inspiration.
Want to give a HUGE SHOUTOUT to Amy who helped me a lot today. She was doing an excellent job being kind and patient with me and went out of her way to help me pick out a gift for my girlfriend. She deserves recognition and a raise!!
April 2026
Difficult to walk around and find things, but the staff is super friendly and helpful
April 2026
The people at this Michaels really care for their customers. I had the person at the cloth/ craft corner help with the yarn and theperson at the checkout counter helped with a gift card that was an older version. Would definitely go to this location again.
