PostalAnnex+ is highly praised for its excellent customer service and helpful staff. Customers describe the team as kind, patient, and accommodating, always striving to get the best deals for shipping to various destinations. Many reviews highlight the staff’s helpfulness, with one mentioning how they assisted with a moving quote to Japan after dealing with issues at another store. The team is also recognized for their professionalism and knowledge, making complex tasks such as returns, passport services, and notary signings smooth and hassle-free. Customers appreciate that staff go above and beyond, often doing everything they can to assist, sometimes even at no charge. The friendly attitude and helpful nature of the employees create a welcoming environment, whether helping a disabled veteran, managing business mailboxes, or handling personal shipments. The location is trusted for timely and accurate mail services, with many reviewers mentioning their consistent satisfaction over years of use. Overall, PostalAnnex+ stands out for its great service, fair pricing, and peace of mind, making it a preferred choice for individuals and small business owners alike.
Had my mailbox there for years. Great service, affordable.
January 2026
Belinda was amazing!! She went above board to help me locate important letter tracking number from December. My package was lost in transit. She accommodated me in resending priority mail. This was very important to me. Her willingness and kindness made my day!!
Have been a loyal customer for many years!!
September 2024
Customer service here is amazing! They're kind, patient, helpful, and always try to get the best deal for shipping stuff no matter the destiny.
