Rite Aid is a leading drug store chain offering pharmacies, health and wellness products, photo printing, and a Rewards program. The store is described as very clean with great parking. Many reviewers note the employees are very nice, super friendly, helpful, and provide amazing customer service, with one cashier highlighted as super helpful. Customers feel greeted with a hardy welcome. However, the store faces significant challenges. There is an extremely limited inventory, with many shelves bare or totally empty. The lines always seem to move slowly, which discourages shopping. Price-wise, customers note one can certainly do better and save money elsewhere. The pharmacy, in particular, has problems, cited as very difficult to understand and leading some to never get their meds there despite the convenience. Customers visit for specific reasons like Amazon package pickup, quick snacks, Butter Pecan Ice Cream, or to find last-minute items. While some associates are always friendly and helpful, the overall experience is mixed due to the inventory and pharmacy issues.
Staff were friendly and I really enjoyed getting the items I need and the trip was quite good.
April 2025
Clean store with the upgraded style. Excellent Pharmacy and staff!
September 2024
I was charged a higher price than what was offer on the app. A lot of the shelves were empty especially in the makeup department. The store is very unorganized. The positive was the cashier was nice and friendly— she did not offer the advertised price I saw on the app but I understood she was just doing her job right.
