ABF - UPack Moving provides long-distance moving services using trailers or moving cubes. Customers frequently use them for cross-country moves, combining the service with local movers at either end to save money compared to full-service companies. The service is noted for being seamless, smooth, and easy. Many reviews highlight that you only pay for the trailer or cube space you actually use, preventing overpayment, and the final quoted price is the price paid with no hidden fees for gas or taxes. Staff members, including drivers and phone representatives, are consistently described as fantastic, helpful, professional, courteous, friendly, and responsive. They work with customers to carefully position trailers and answer questions quickly. Deliveries and pickups are generally handled on schedule and without incident, with some drivers offering same-day pickup. The company also provides complimentary storage at their facilities if needed. While some note the service is more expensive than options like U-Haul, customers feel the reliability, transparent pricing, and lack of complaints about poor service justify the cost. A minor critique mentions the system for same-day pickups could be more automated. Overall, customers highly recommend UPack for a stress-free moving experience where you don't have to worry about your items or the final price.
Everything they said would happen did. Very reliable and available and helpful I would definitely recommend
May 2022
The only way to move now a days! The driver Miguel, who dropped off in San Diego was courteous, prompt, professional and very knowledgeable. He spent extra time explaining everything to me. Packed everything up - pick up and transport went great. Drop off in new location problem free! Consider this company before all others!
December 2021
Great experience with great communication the entire move. The container arrived early before closing of my house and company worked with holding it and arranged delivery the day after closing which was day before Thanksgiving even with a shortage of drivers that week.
