These reviews highlight a very positive experience at the United States Postal Service location. Customers appreciate the helpful and friendly staff, with special mention of Valerie, who was respectful, knowledgeable, and went above and beyond to assist with passport renewals and pick-ups. The staff are described as fast, efficient, and attentive, making processes like passport applications and package pickups smooth and simple. One customer was impressed with the quick service, being in and out in a short time, despite trying multiple places without success. The staff’s willingness to listen and accommodate customers' needs, even in busy times, stands out. For example, a supervisor helped locate a misplaced package, showing dedication to customer service. Another reviewer was grateful for staff who took extra time to find a package containing a wedding dress that had been dropped off at the wrong location. Overall, the location is praised for its helpful attitude, speed, and respectful service, providing a welcoming environment that values customer needs and demonstrates that good service still exists.
I got excellent service from the supervisor Eduardo when I called about a package that was marked delivered two days ago at 3:37 pm, but I didn't get it. He figured out where it might have been delivered in error and texted the carrier to see if he can locate it there. I value the USPS!
April 2025
NOT a retail post office, ie no mailing services for consumers. This is for USPS connect drop off and US pass ports. Go to Mission Valley mall post office or another USPS location for regular post office services.
May 2024
Excellent service. Open by appointment at certain days/hours.
