Victra, a Verizon Authorized Retailer in San Diego, CA, is known for its friendly and helpful service. Customers appreciate the knowledgeable staff who assist with a wide range of wireless devices, including phones, tablets, wearables, and accessories. Many reviews highlight the dedication of store associates, such as Nester, who stayed late to resolve account issues and ensure customers left satisfied with their new devices. Arlene is praised for her friendly, professional, and thorough assistance, helping customers upgrade their phones, apply discounts, and set up their new devices with care. Cecil is noted for his kindness, patience, and making the phone transfer process enjoyable. Additionally, Sandy, a service technician, is recognized for her professionalism, knowledge, and going above and beyond to help with billing and upgrade needs, demonstrating a high level of customer service. Overall, the store provides a convenient, easy, and stress-free experience, with staff dedicated to connecting customers to the right technology solutions. Their focus on trustworthiness, assistance, and customer satisfaction makes Victra a reliable choice for wireless needs in San Diego.
Nester stayed with me late into the night as we handled problems with my account. He didn’t stop til I was able to walk out with the new phone I just purchased. Thank you to him!
May 2025
Knowledgeable and very helpful! This is the 4th time buying items here and it’s convenient and easy to get in and out! :)
April 2025
Cecil was very kind, courteous and patient in helping me get my new phone. It took a long time to transfer everything over but he made it enjoyable and fun. Thanks Cecil!
