Vetco

Pet Stores, Veterinarians
Hours: Vetco is a highly regarded pet store that stands out for its quality, friendly staff, and sense of community. Customers prefer this Vetco over nearby stores, including Petsmart, which they find less impressive. The store is known for taking good care of its animals and maintaining a nice, clean environment. Many customers appreciate the convenience of its location, making it easy to visit regularly for grooming and other services. The grooming services receive positive reviews, with staff like Eric and others delivering good experiences, although occasional communication issues may occur. The staff is generally friendly and strives to provide quick, quality service, especially for grooming appointments. Customers also highlight the staff’s efforts to resolve issues, such as offering coupons or making exceptions when problems arise. However, some frustrations have been expressed regarding recent changes, like the switch from Thrive products, which caused difficulties in scheduling appointments and obtaining medications. Cancellations and confusion between different office locations have led some to feel that service has become unreliable, particularly with heartworm medicine and dental cleanings. Despite these issues, the store's community feel and support from staff, especially in training classes, are greatly appreciated. Customers value the sincerity and dedication of staff members like Nori, who go above and beyond to help both dogs and owners. Overall, Vetco is seen as a caring, community-oriented business that, despite some recent service challenges, maintains a positive reputation for quality pet care and customer support.

• 0 miles

  

  Petco Pet Store, Pet Training

1. San Diego, California