Wawanesa Insurance is a reputable insurance provider operating in California, Oregon, and across Canada. While some former clients have expressed dissatisfaction with the company's services, many customers have had positive experiences. The company is praised for its fast and efficient claims handling process. Customers appreciate the knowledgeable and supportive staff, who work diligently to address their concerns and provide fair assessments of the value of damaged vehicles. Wawanesa is described as a reliable and professional insurance provider that offers good coverage and customer service. However, some customers have faced challenges, such as being unable to renew their policies due to changes in the company's risk assessment criteria. The company has been unable to provide clear explanations for these decisions, which has left some policyholders feeling frustrated. Overall, Wawanesa Insurance seems to be a mixed bag, with both satisfied and dissatisfied customers. While the company's strengths include its responsiveness, professionalism, and fair claims handling, it has also faced criticism from some clients who feel the company's policies and decision-making processes lack transparency.
They have the cheapest rates. But when you actually need them they do not have your back.
January 2026
Just Price increases but it looks like Since wawanesa was bought out by AAA it's been going down hill
July 2024
Been with them for 20 years. Feel completely let down currently as our car was vandalized last night and now requires towing. We have been waiting 8 hours. Eight. We live in LA. Why is it taking 8 hours to tow our car less than a mile? We pay a fortune for our insurance. I expect more from this company.
