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8:30AM - 4:30PM
981 West Arrow Highway, San Dimas
Mailbox Centers
“Cannot recommend this store higher, but I would if I could! I do not know the name of the gentleman that assisted me, but he had his cutie pup Jojo guarding his side.
Came in and processed a quick return. It was a bit of a line but I was in and out in well under 5 minutes nonetheless. Some stores charge you for label printing or even TAPE! But I was surprised there was no charge.
I will be back for all my shipping needs from here on out!”
“Hello to all employees you are so nice and helpful every time I go here thank you so much 💗 and always have a safe and blessed everyday always 😊”
“I’ve dropped off Amazon return packages here several times, and I’ve never had any problems. The line can be long sometimes because it’s a busy location.
I also have a P.O. Box here, and I’ve never had any issues receiving my mail.
My only complaint is about getting your passport renewed. If you need a passport photo, I highly recommend getting it taken somewhere else—preferably at a place that specializes in professional passport photos. 😂 The ugly passport photo they took of me is going to follow me around for the next 10 years! I’m honestly embarrassed to travel with it. LOL.
Other than that, my passport renewal process went very smoothly.”
“The UPS employees at the UPS store in Claremont are patience precise and very polite
when they provide mailing ,printing and other general postal services ..The store is a clean and the location is convenient and safe..”
“Every time I come in I’m always greeted and welcomed. When I have a question, the owner is a blessing to help me. Music is nice and pleasant, thank you for all you do and it’s always clean there. Parking is easy to find. I enjoy Literature and Fliers help the community what’s around to explore / visit.”
“My visits at this location is always pleasant. Yuri the manager is great at customer service care. I came in a couple of times to make last minute copies and notarizations, and Yuri took great care of my paperwork! No long lines, and short wait for services. I recommend this place to anyone!”
“Had to do several Amazon returns. The associate that assisted me was very helpful! I will definitely be returning to this location in the future! Highly recommend!”
“Very Efficient . I have been there on busy days and the staff is whipcrack fast. They assisted guests quickly and kindly. They made everyone feel like this was their personal postal service. I enjoy doing business with this store because everyone is so kind. The store manager Preet is outstanding and she runs a tight operation. When you see her, tell her Vince sent you !”
“Amazing i have been going here for over 10 years. Great family owned business. They treat me like family! Great value for the mailbox. I never have to worry if my package is taken.”
“Truly grateful. After some horrible nightmare experiences of having thr previous post fox personnels completely messing up my life. This place is literally life-saving and the staffs are incredibly compassionate and kind. I cannot praise this shop enough. I am so happy that I changed over here. Thank you so much for your good work!!!”
“I have been to this UPS store numerous times and have always had a good experience for returning items purchased on the internet.
There usually isn't a long wait and I find the workers to be efficient and friendly.
At another UPS store, which I will not name, the lines are often long and the workers take a long time on one customer. That isn't necessarily the worker's fault, but it's still an inconvenience and happens often.
So, I highly recommend this UPS store.”
“If you need a P.O Box this is a very good place to get one. They give you an excellent service. They take care of your packages and your mail with outstanding customer service.”
“I always have a great experience at this UPS Store thanks to Roy, who provides excellent customer service every single time I visit. The location is super convenient, and whether I'm shipping packages, handling returns, or getting help with anything else, Roy and the team make it quick and easy. I keep coming back because I know I can count on them for reliable service and a friendly attitude. Highly recommend this location!”
“People who work there are super friendly and welcoming. Needed passport photos for my baby I was able to take them from home, they helped with setting them up and printing them. Much less of a hassle than other big name stores”
“Shipped internationally to mexico Sonny was amazing! Assisted me from the boxing to the address to making sure my package was on it's correct route ! At some point my box reached its destination and was on hold due to holidays and he was able to look into it and kept me updated until my package was delivered to my loved ones! Price was super reasonable i sent quite a few things fit it in a box and was way cheaper than other places ! Thank You Sonny,”
“I've been coming here for years and I finally had to take the time out to post about the new staff. Everytime I come here now the staff and is extremely helpful and goes out of there way to assist me in any type of package 📦 I need, measurements, etc. Connie and Leticia have been nothing but amazing and really puts a 5 star on customer service!! Thank you Postal Annex in La Verne!!”
“I’ve been coming to Postal Annex in Azusa for a while, and the service has always been great. The staff is friendly, patient, and genuinely helpful. I’ve used them for shipping packages, printing documents, and passport photos, and everything was handled smoothly.
What I like most is that they take the time to explain different shipping options instead of just trying to sell the most expensive one. The store is clean, organized, and usually gets customers in and out quickly. It’s nice to have a local place where you can get so many services done in one stop.
Definitely recommend if you’re in the Azusa area and need shipping, printing, notary, or other business services.”
“I really like this store! The clerks at PostalAnnex of Covina are, friendly, kind, and professional. They have great greeting cards and even earrings!! I highly recommend them, and hope to take my business there for a long time!!”
“Exceptional service. Signs for all packages keeping them secure and is able to package and ship any item. Staff is wonderful and always polite. You won't find a better mail service.”
“I rent a mailbox here and always have a positive experience. Their customer service was excellent when tracking down lost mail and all the employees are competent in their roles.”
“Excellent customer service! Sonny was very knowledgeable and helpful with my shipment to Mexico. He followed up with me to inform me when my package was delivered.”
10AM - 3PM
3580 W Temple Ave Suite F, Pomona
Mailbox Centers
“Recently sent document for international thru FedEx. Sonny is a nice guy and offer perfect service on that. Save a lot compare with my FedEx account. Would back again for documents shipping.?”
“I’ve been to quite a few UPS Stores over the years, and I can honestly say the experience at this location is different—and that’s because of Andre.
He’s always friendly, welcoming, and genuinely happy to help. You never feel like you’re just another customer. He takes the time to answer questions, makes the process easy, and always has a great attitude. Customer service like that is hard to find these days.
I’ve been to other UPS Stores where the experience felt rushed and impersonal, but every time I come here, I’m reminded why I keep coming back. Andre sets the tone for the whole place. If you’re looking for great service from someone who truly cares about the people who walk through the door, this is the UPS Store to visit.”
“Just like everyone else I went to this location to mail a package, left with my receipt and tracking number and thought that was the end of it. Several weeks later I contacted the company to see if they received the product I sent them, they said they did not and they need the tracking number. Since there was approximately two weeks from when I sent the package to when they should've received it I discarded the paperwork. I went to the store to ask if they could help me locate the tracking number. They very easily could have said, "no that information is purged from our system after a week", or "once an item is shipped we do not keep tracking numbers" or whatever excuse they wanted to come up with. But instead, both the lady at the store and her husband went out of their way to locate the tracking number and help me find out that this item was received by the company it was sent to. I was the one that lost the paperwork, but they took it upon themselves to painstakingly go through all of the items that were shipped and were able to locate the tracking number. To me, that is true customer service!”
“I really like this Postal Annex, Sherry helped me, she is really nice and very helpful. She took care of everything with my package in a timely manner. I would recommend this location, it's clean inside and really great customer service. Thank you Sherry for the great customer service”
9AM - 4:30PM
1041 N Grand Ave, Covina
Mailbox Centers
“Its best store. The store helped me send oranges to my family in Chicago, Nashville, Indianapolis and Merrillville, Indiana a year ago. I tell you it was like a TV commercial everyone got the fruit at the same time! 🥰. Unprecedented! Excellent job. I have nothing but good to say about this store and company. Yvette Rideaux RN Covina, California.”
“Went there for the first time to buy a shipping label to deliver my package and it was easy
Ireland was cool and she was helping me to deliver my package I feel like going back again eventually”
“Lisa could not have been any friendlier! I was shipping off an EBay order and she noticed that it already included a shipping label. She walked me through the process of shipping it and was friendly, professional and supportive at every step. Would absolutely recommend again!”
“The service almost same with the United State Postal Service, but USPS have a lot branch or agencies. And in this place, you couldn't send mail to PO Box address.”
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“I love you UPS THEY'RE VERY FRIENDLY ALWAYS HELP YOU WITH YOUR PACKAGES WHETHER YOU HAVE TO DELIVER THEM TAKE THEM BACK HANDLE EVERYTHING QUICKLY AND PROMPTLY”