Out of all Southern California why is this San Dimas ca branch rated so low????
December 2023
The manager named Ericka is so rude and disrespectful. I have been a customer for over 20 years and I will be moving all of my accounts to another bank. I have never felt so unheard before. She is argumentative and combative and completely unwilling to help or act like she cares.
October 2023
Horrible experience, don't make an appointment with customers if you won't uphold it. One teller for 12+ customers. This is why in-person banking is a dying business. Good luck, I'll be switching banks after 15 years.