Aesop offers a range of high-quality skincare and fragrance products, with customers often praising their luxurious feel and appealing scents like Virere. Staff members are generally friendly, knowledgeable, and eager to help, creating a welcoming shopping experience. Many appreciate the consistent service, stock, and store hours, making each visit enjoyable. Some customers highlight the attentive and helpful staff, especially when exploring new scents or products. However, experiences can vary; for example, one customer was disappointed by a lack of sample service at a different location. Overall, Aesop provides a premium shopping environment where customers feel valued and find products that feel like a luxury.
Went in to try their new scent, virere, and Vanessa was so sweet and helpful to both my partner and I! She showed us some other similar scents too but we just had to leave with virere I love it so much. I’m looking forward to returning.
June 2024
Fantastic service, fantastic products, fantastic experience. Scents are amazing without being overwhelming.
February 2024
I like much more the one at the Jackson street San Francisco! I buy hand and bath wash gels from their stores often and get a nice service. I asked for an extra sample on the new face product at the Fillmore location and received a harsh no answer ? did not feel loved.
