Aesop is an Australian skin, hair, and body care company offering high-quality, plant-based and laboratory-made formulations with meticulous attention to detail. The newly remodeled Hayes Valley location, co-located within another store, is an absolute gem with minimalist, functional decor that provides a soft, welcoming and sophisticated sensory experience. The staff are consistently described as fantastic, friendly, welcoming, genuinely helpful, sweet, knowledgeable, and embodying the brand's quality through their service. They provide pure, helpful energy, offering personalized recommendations and thorough demonstrations based on individual needs, such as skin composure in different weather. This makes selecting products, including gifts and home essentials, a breeze. Specific products like the non-drying Resurrection Aromatique hand wash with its light, pleasing, and calming fragrance are highlighted for their efficacy, leaving hands soft and upholding their promises. The store is a favourite experience for many, inspiring loyalty and frequent return visits. Parking can be tough but is doable. Overall, the experience is highly recommended, deserving more than five stars, and leaves customers thrilled to have found the store and eager to visit again.
Dawson helped me wrap a gift for a friend and was super helpful!
May 2026
Just left the store after buying some hand soap and had the LOVELIEST interaction with Randy who was so kind and generous with his time. He deserves a bonus and a promotion and all the good things!
March 2026
Combo shop with a clothing store. Clean interior and helpful staff (Matt).
