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“Been a client for years and love the service. The attention to details is what makes Qualitas so good! All of my usb drive orders have been correct and shipped on time.”
10AM - 5PM
266 Bush St, San Francisco
Computers
“Got to the store just after closing time, person still there immediately came to open the door and quickly helped me find the specific adapter I was having trouble finding all across downtown. Thanks!”
“Excellent service! Cracked the screen on a nearly brand new MacBook (oops) and while the screen was expensive (I ordered it directly from Amazon), the repair cost was very fair. Additionally, I was given great advice and education about my computer. He is very knowledgeable about computers, great to talk with, and provides a great service! Also, my computer was repaired in one day, so I didn’t miss any work! Highly recommend!”
“I've been using a mouse connected to a multi-pronged usb thingy on my Mac due to bad track-pad. The mouse would stop working on and off. Very frustrating. Yesterday, stopped by to find out cost of replacing bad trach-pad they explained around $300. One of the women working there came up with much less expensive fix $5. !!! Yup. Very, very helpful. Instead of this multi-pronged thing I was using she said try this single usb connection. And so far, so good. Thanks Actnet!”
“Amazing customer experience. Called and actually got a live person to help me place an urgent next day printing order! Then people at the store were so helpful when I called. It's so rare to find good customer service these days and a I was blown away by how helpful and competent everyone was!”
10AM - 6PM
1324 Haight St, San Francisco
Computers
“Since 2022, our company has had the pleasure of enhancing our offices with refurbished iMac's and MacBook's from Love Haight Computers. Azam Khan--a seasoned deal maker who is driven, knowledgeable and enthusiastic. His focus is customer satisfaction. If you're chill, adventurous, a good listener and budget-minded, this could be your place too!”
“This review is for Ani, the young woman who helped me purchase a new laptop on Friday, May 9. I hope that a manager or supervisor from the Harrison Street store in San Francisco actually reads this as I think Ani, who I understood to be a fairly new employee, deserves high praise. She provided excellent help in walking me through different features about various laptops I was considering and patiently answered my long list of prepared questions. She was very kind as well since I have mild cognitive impairment from a coma a few years ago and needed her to repeat things so I could thoroughly and confidently understand what she was telling me. Ani was easy-going and friendly (we even joked about the spelling of her name which matches the lead character of "Anora") and made the job of buying a new laptop very easy. I so want her manager/supervisor to know how pleased I was with her service and how highly I recommend her to others. Unfortunately, Best Buy never sent me an email or phone link to their online customer survey. The Best Buy app was not helpful and the online virtual assistant was worse, having me chase my tail as they kept sending me to review the product but not the service despite me repeatedly emphasizing exactly what I was trying to do. So this is why I'm writing here on Yelp and hoping that a manager/supervisor will see this review. While I am deeply frustrated by the app and online virtual assistant service, I have to say my last three interactions with the in-store personnel at Best Buy in the last month have been very positive and pleasant. Everyone I've dealt with is obviously making a real effort to counter the bad reviews and providing a good job of doing so.”
“A confusing iPhone set up meant I needed to hang around for an hour until I could hand in my old phone. This has never happened before. Maybe it was the tech who was helping me out.”
“Meech was a great sales rep and was very helpful! I came in to trade in my old iPad and get the new one because my old one was sluggish. They were informative and polite when informing me of the options and made the whole process super simple.”
“This Best Buy has a nice atmosphere, easy parking, and great doors. I bought a Mac Mini here. Initially, I had to look around for help, but once I found a staff, they were efficient and helpful.”
“I’m kind of surprised to see this store has so many negative reviews. I’ve been here a couple times and my personal experiences has been pretty good while it might be. Their selves team are pretty good. Maybe some issues with the Service part I’m not sure but their sales person are very responsive and kind and helpful”
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“Absolutely incredible service. On a holiday, with no tech in store, Julian helped me sort out a BIOS issue and install a new CPU. He took great care with my machine, communicated at every step, and we made sure everything was running smoothly before I walked out the door. Julian, if you see this, thanks so much for your help!”