CVS Pharmacy® in San Francisco strives to meet customers' pharmacy, health, and wellness needs with convenience and value. Open seven days a week, it caters to various needs, from prescription refills and vaccinations to personal care items and healthier snack options. Customers appreciate the weekly deals and the ExtraCare® program for personalized savings and rewards. Time-saving services like same-day delivery and free CVS® Pickup with online orders are available to keep life moving smoothly. Customer experiences vary; some report positive interactions with friendly and helpful staff, especially praising individuals for their kindness. However, there are reports of issues, such as staff attitude and customer service challenges at the pharmacy counter. Some customers have expressed dissatisfaction with the pharmacy's approach to app promotion and the perception of higher prices compared to competitors. The store has faced challenges, including recent incidents of crime affecting its operations, leading to concerns about safety in the area. Despite these difficulties, many customers remain loyal and appreciate the support from staff members. Overall, CVS Pharmacy® offers a mix of convenience, helpfulness, and community connection, while also navigating challenges typical of urban retail environments.
Not good. Extracare reader does not work inside the store since it will not print. Then spent over 1/2 hour trying to get the coupon discount. No Wi-Fi inside the store and cannot get cellular data inside the store and had to go outside the store to get connected to my phone
January 2024
Pharmacy answers their phone. Win! They're helpful when navigating insurance changes too.
January 2024
Great personal service at CVS pharmacy on 32nd Ave!
