The DHL Express ServicePoint in San Francisco offers international and next day shipping services. Reviews consistently highlight excellent customer service and staff described as awesome, super helpful, kind, patient, and going above and beyond. Staff members are noted for making processes easy, explaining things clearly, and helping to locate or expedite urgent packages for same-day pickup. The service receives five stars. However, the location has opportunities for improvement. It receives one star for street visibility, access, and business hours. The customer entrance lacks street visibility and is easy to miss. There are also discrepancies with listed closing times. Despite these logistical challenges, the quality of the assistance provided is highly praised.
Davee at this location is absolutely amazing. She's kind and offered exceptional customer service. So grateful for her help during a stressful move. Also, this location has a large parking lot and was easy to find.
May 2026
As always!!! Very kind and great service!!!! The best
March 2026
So grateful for this service for pick up as most of my delivered packages get stolen. Both Janet and George were so helpful and accommodating A++++
