Express is an international fashion chain offering a wide range of clothing and accessories for women and men. The store at 3251 20th Ave. in San Francisco, CA and the online collection provide options for work, play, and special occasions, including women's jeans, leggings, dresses, sweaters, and shirts, as well as men's jeans, suits, graphic tees, and polos. Customers have had mixed experiences at Express. Some have enjoyed the shopping experience, with helpful sales associates like Henry providing opinions on fitting and selection. The store at Stonestown was previously a pleasant place to shop. However, other customers have found the selection to be limited, with some displays and products in less-than-ideal condition. The service has also been reported as inconsistent, with some employees appearing more engaged than others. Overall, Express offers a decent selection of clothing, but the quality and customer service can vary across different locations. Shoppers may want to consider the Union Square store, which is said to have a better selection and a more attentive staff.
Henry & Jaydyn has a excellent store. Clean. Helpful. Made me feel very welcomed in store. Great example of the perfect employees & customer service. 5/5
February 2026
This store is so well organized, very clean and the clothing displays were on trend and appealing. I would recommend coming here to shop.
August 2025
Great customer service from Henry. Firm but fair helping me with a return.
