Maker & Moss is a unique home furnishing business that operates on an appointment basis, providing a full range of services, including online retail, interior design, and staging. Owner Matt Bissinger combines modern design with natural materials, sourcing distinctive items from local artists and craftspeople, always prioritizing quality and sustainability. The customer service at Maker & Moss receives high praise, with many reviews noting the professional, courteous, and accommodating communication throughout the purchasing process. Clients appreciate the seamless delivery of furniture and the exceptional experience found in the beautiful showroom, where personalized design appointments are offered. The team, including staff members like Briana, is recognized for their no-pressure approach, budgeting assistance, and valuable recommendations. Customers have reported successful staging projects that led to quick sales and have expressed satisfaction with the return process for furniture. The expertise and product knowledge of the Maker & Moss team set them apart from larger retailers, making them a go-to resource for anyone seeking high-quality, unique furnishings and personalized service. Overall, Maker & Moss is highly recommended for its commitment to customer satisfaction and distinctive design solutions for the home.
Stellar customer service. Online purchase of furniture to ship long distance with a deadline on my end. Communications to coordinate my order was professional, courteous, and accommodating. Received my order in 3 weeks, delivery service was smooth, furniture in perfect condition. Maker & Moss is a gem.
August 2024
Great team here at Maker & Moss. As someone in the furniture industry, the stores frequently don't have control as they aren't making the product. This team sources beautiful, unique items for purchase and deals with the same struggles that I did coming from Furniture Retail at Crate & Barrel. Thumbs up!
June 2024
No longer an in-person store at this address.
Updating review given they are working with Google to update their location during their transition.
