Royal Motor Sales is a reputable dealership known for its wide selection of vehicles and excellent customer service. Customers appreciate the professional, courteous, and straightforward attitude of the staff, making their car buying and service experiences positive and efficient. The dealership offers a variety of brands, including Volkswagen, Mazda, Audi, and Volvo, catering to different preferences and needs. Many customers highlight the helpfulness and knowledge of the staff, such as sales associates and service attendants. For example, one customer praised a staff member for patience and candor when exploring different models, leading to a quick and smooth leasing process. Another customer appreciated the professionalism and personal touch of a sales associate, which made negotiating and completing the purchase stress-free. The dealership’s team, including Masoud and Joe, made customers feel like family, creating a welcoming environment. Royal Auto Group also excels in service, with staff like Craig providing transparent, hands-on support, especially during warranty repairs. Customers value the updates and communication during service appointments, emphasizing their trust in the dealership’s integrity. Additionally, Alejandro demonstrated willingness to assist customers by providing rides and ensuring cars are in good condition, contributing to a smooth purchasing experience. Overall, Royal Motor Sales stands out for its wide vehicle selection, knowledgeable staff, and dedicated customer service, making it a top choice for those seeking new or used cars and reliable service in the Bay Area.
Royal Motor Sales is a good place to get a car! I got a used Mazda CX-30 with Patrick — he was friendly, professional, and very patient throughout the entire process. Highly recommend this dealership if you’re looking for a reliable used car in the Bay Area.
July 2024
Dennel Hayes was great. He made the car purchase with ease. Hassle free transaction... Extremely polite.
May 2023
The most amazing sales team! Masoud and Joe were the best! They made me feel loved ke family from the moment i came in!! I love my beautiful car and will definitely tell anyone who is looking for a car dealership o make them their first stop!
