The UPS Store #0056 on Fillmore Street in San Francisco is locally owned and operated. It offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. The staff is consistently described as knowledgeable, friendly, professional, and efficient. They deftly handle many customers and complicated tasks with ease and a smile, providing great service and a great experience. Employees are noted for being really helpful, going beyond expectations, and making transactions easy and quick. They help customers understand instructions and process transactions with admirable efficacy. The caliber of customer service is of towering strength. The store is very convenient, offering so many services. As one of the longest clients notes, for great service to work, both sides need understanding, a good attitude, and friendliness. This store proves that, greeting customers with a smile and receiving a friendly response in return.
Wondering if they’ve since put a lot of effort into customer service since the poor reviews. I never leave reviews but am always blown away by the good service I receive here. So kind helpful and fast.
November 2024
Today I watched as Mario and his coworker deftly handled a room full of customers. It included a woman with multiple packages, an elderly couple trying to figure out paperwork, and my complicated print job. They did it with ease and friendliness. Great experience
September 2024
Wow this guy was friendly and really fast doing a nonstandard return. Appreciate getting me in and out quick. Thanks!