The UPS Store #5402 in San Francisco is known for its helpful and friendly staff who provide a wide range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the quick and efficient service, especially when visiting early in the morning, with some staff members like Carlos and Ezekiel highlighted for their excellent assistance. Ezekiel, in particular, is praised for making complicated tasks simple and stress-free, patiently waiting after hours for document printing. The store's team is dedicated to solving difficult requests, such as shipping tall items without boxes or pre-printed forms, as demonstrated by Aubrey’s exceptional effort. Despite occasional issues with corporate shipping, the staff’s customer service consistently impresses, resolving problems quickly and going above and beyond to meet customer needs. Overall, this locally owned and operated store offers reliable, friendly, and professional service, making it a trusted choice for shipping and other business needs.
After a shipping fail by UPS (corporate), I received amazing customer service from this store's employees and owner, who resolved the issue quickly while I was out of the country. I highly recommend using this location for your shipping needs.
July 2025
Very efficient when you go early in the morning!! I came in today at 830am to drop off stuff and Carlos had me out of there in less than 2 mins. Really recommend coming in before business hours!
June 2025
Expert assistance provided by Ezekiel for a complicated job which he made simple and stress-free. Excellent customer service !
