The UPS Store #5402 in San Francisco is known for its helpful and friendly staff who provide a wide range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the quick and efficient service, especially when visiting early in the morning, with some staff members like Carlos and Ezekiel highlighted for their excellent assistance. Ezekiel, in particular, is praised for making complicated tasks simple and stress-free, patiently waiting after hours for document printing. The store's team is dedicated to solving difficult requests, such as shipping tall items without boxes or pre-printed forms, as demonstrated by Aubrey’s exceptional effort. Despite occasional issues with corporate shipping, the staff’s customer service consistently impresses, resolving problems quickly and going above and beyond to meet customer needs. Overall, this locally owned and operated store offers reliable, friendly, and professional service, making it a trusted choice for shipping and other business needs.
Great Store, extremely helpful. Highly recommend. Carlos and crew create a great ambiance.
April 2026
Carlos from Store 5402 was Very Helpful, Corteous & Knew what He was talking about‼️
March 2026
This is my go-to UPS Store—I drive halfway across the city just to use this location. Carlos and his associates are top-notch: friendly, fast, and always incredibly helpful.
Don’t hesitate to make this UPS Store your go-to like I have.
