Urban Outfitters is a popular clothing and accessories store with a wide variety of trendy and retro offerings. The multi-floor San Francisco location is well-attended, modern, and busy, featuring a large sales section and even a record department. The prices are generally considered reasonable. Customers praise the helpful staff, particularly a manager named Virginia who provided great service during online order pickups and exchanges. While the store can get crowded, especially with tourists, it offers a fun shopping experience with a wide selection of fashionable items for men and women. Joining the UO Rewards program allows customers to earn points and perks to use in-store.