The United States Postal Service (USPS) is a reliable and affordable organization that delivers mail and packages to over 157 million addresses across the United States and its territories. With over 30,000 retail locations, USPS processes and delivers 47% of the world's mail, constantly innovating to improve customer experiences. Customers describe the staff at the Embarcadero Center Post Office as courteous and helpful, with one reviewer praising a specific clerk, "Clerk 14," for their excellent customer service and understanding. The location is described as small but convenient, with a mail drop-off area that provides customers with a sense of security. While some reviews mention the no-nonsense attitude of the staff, who have "put in their time and are waiting for that pension," others find this approach humorous and appreciate the direct communication. The reviewers advise customers to approach the staff with patience and humility, as they have "heard it all" and are not willing to tolerate any foolishness. Overall, the USPS Embarcadero Center Post Office is a functional and reliable location that serves the needs of its customers, with a staff that may have a distinct but effective approach to customer service.
Every time I go to this location I get good service!
February 2025
This place has a person stealing money from people. Got two different cards through the mail that got sent here before my mail center and the one card came activated before I even got it. The second card for my maternity leave ended up having 800 dollars stolen from it before I used it. HIRE BETTER PEOPLE
December 2024
This post office was better than the one I went to before. They told me my package was not taped good enough and I had to buy tape and retape it. Kind makes sense, but Ive never had this issue with my packages. Cleanish post office and the guy was kind of friendly.
