The United States Postal Service is a business that has received mixed reviews from its customers. While some customers have had positive experiences, with the staff being described as helpful, friendly, and providing great customer service, others have found the service to be lacking. The staff is often praised for their ability to make the experience of sending packages enjoyable, with customers reporting that the employees are engaging in humorous conversations and creating a lighthearted atmosphere. However, the business is also noted to be frequently understaffed, leading to long lines and wait times, especially during peak hours. Despite the challenges, the United States Postal Service is appreciated by many customers, who have expressed gratitude for the staff's efforts to make the process of sending packages as easy and pleasant as possible, particularly for those sending items internationally.
I visit quite often and the staff is always so helpful. Eliza has great customer service skills as she is always ready to help and is so friendly. Good place to get things mailed.
December 2023
This post office is seems to be understaffed on a regular basis. Staff is courteous, but not very helpful. The location usually has a long line extending to the sidewalk, especially in the afternoons. Picking up parcels are easy, though.
June 2023
The staff at Sunset P.O. are friendly and provides excellent service to customers.
